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ABSTRACT

The internship has as main objective the first contact of the student with
business practice. It lasted three months and three weeks and was held at Mercer
Portugal, specifically in Retirement Service Center (RSC).

Mercer is a multinational group MMC (Marsh & McLennan Companies) that has
been present in Portugal since 1993. It is a world leader in consulting services in the
areas of human capital, benefits, pensions and investments.

At the end of the internship, the student must have extensive knowledge about
the area of pension funds, specifically pension funds under the Defined Contribution
Plan (DCP) and pension funds under the Defined Benefit Plan (PBD).

Although RCS is a center for shared services, inserted in the Retirement
business line of Mercer, with clients from various countries, during the internship will
be developed only reconciliation service pension funds with PCD for customers in
Ireland as Unit Reconciliations and Bank Account Reconciliations, as well as the
calculation of Transfer Value for UK customers. In calculating the Transfer Value, are
expected to use knowledge acquired in some units of the master, especially in
actuarial mathematics units and pension funds. One of the challenges is motivating the
need for in-depth study of pension systems (pension schemes) in the UK, in a more
theoretical and legislative perspective, and reconcile with the actuarial knowledge in
the calculation of Transfer Value.

The responsibility, dedication and work efficiency will be tested on real
problems. With this experience the student may also establish important contacts that
may find useful in the future.

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