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Nomination Recognition 2017

Report by Cross Functional Team

CATEGORY: CROSS FUNCTIONAL TEAM AWARD

PROJECT: QP5 Attack Team

CATEGORY: CONTINUOUS IMPROVEMENT

NOMINATOR: John Henley
SPONSOR: 2585

LEADER: 5528,7433

PROFILE:
Describe the situation or event related to the individual's or team's performance.
The team?s accomplishments are a direct result of the Self Development
competency, as the process changes enabling them came from the individuals who
perform these tasks daily.

The team accomplished this by repairing, cleaning, and clearly labeling all
equipment involved in a line changeover. Then, they rewrote the set-up /
changeover instructions for their equipment in a format that better served the
operators with more illustrations and line specific operator expertise. The new
procedures integrated the actions of the most effective operators into a single
process to enable all operators to perform at the highest known level. By executing
these procedures, all operators demonstrate the Productive Work Habits
competency.

You can paste the following URL into file explorer or navigate to the image on the
U:Drive. Example page from the new procedure:
\\akr-nas2\udrive\EXCHANGE\Manufacturing\QP5 Changeover Procedure
snippet.JPG

During the development of the procedures, the team asked all first and second shift
operators on QP5 to execute the changeovers using the new instructions to collect
feedback. They also asked third shift operators and operators from other packaging
lines to execute the changeovers using the new instructions to get as much
objective feedback as possible, knowing that the new procedures would be read
and executed by new operators in training in the future. That feedback led to more
than 60 modifications to the new procedures. The QP5 team?s process was an
excellent example of NWOW People competency as it enabled many operators not
directly involved in initially writing the procedure to collaborate in its development
and feel a sense of ownership in the work product. The new procedures also
include a troubleshooting section to propagate best practices in addressing
common issues. The QP5 team realizes that their new procedures are not perfect
and that they will evolve as new and better techniques become apparent. They
encourage on-going improvements to the procedures and have actively worked to
create an environment to enable updates for new components, new equipment, and
new methods, demonstrating the Change Management competency.

The team has completed documentation for the capper and labeler (the most

rptCrossFunctionalTeamNominations Tuesday, February 13, 2018 68