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development Values differences, 14
personal strategy for, 29.10, 106.5 assumptions about others, 14.1
resources for, 30.9 biases, examining, 14.2
change agent, for diversity, 14.12
Develops talent, 13 communicating, to diverse audiences, 14.7
career conversations, 13.1 conflict resolution, 14.14
coaching, 13.6 cross-cultural interaction, 14.8
cross-functional opportunities, 13.10 cultural competence, developing, 14.10
depth of expertise, valuing, 13.13 diversity and inclusion, business case for, 14.9
feedback, 13.5 diversity initiatives, 14.11
high potentials, 13.12 feedback, on handling differences, 14.5
lateral moves, 13.11 fixed-capacity mindset, 14.4
learning activities, 13.4 planning, 14.15
mentoring, 13.3 poor treatment, confronting, 14.13
prioritizing development, 13.2 showing consideration, 14.6
stretching others, 13.7 tunnel vision, 14.3
talent, long-term needs, 13.9
underperformance, 13.8 difficult
conversations, 7.14
differences interactions, 20.11
in communication styles, 7.6 people, 20.10
focusing on common ground, 9.9
interacting effectively despite, 20.3 directive, style
style, 20.1 collaborative goal setting, 16.2
Directs work, 15
delegating, 15.3
direction and accountability, 15.5
empowering, 15.12
intervening and assisting, 15.9
matching assignments, 15.11
micromanaging, 15.7
monitoring progress, 15.6
overwhelming others, 15.8
providing guidance, 15.10
setting stretch goals, 15.4
taking charge, 15.1
trusting others, 15.2
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