Page 436 - kf fyi for your improvement license eng 3-4-15
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brainstorming techniques, 19.11 Interpersonal savvy, 20
climate of innovation, creating, 19.4 accommodating differences, 20.3
collaborating to innovate, 19.1 approachability, 20.2
convergent thinking, 19.12
disruptive innovation, 19.6 authenticity, 20.12
diverse ideas, gathering, 19.2 being interpersonally flexible, 20.1
building rapport, 20.4
experiments and prototypes, 19.13 common ground, 20.6
frontline employees, engaging 19.8 defensiveness and attacks, 20.11
immersion thinking, 19.9
metrics of, 19.14 difficult people, 20.10
mistakes, comfort with, 19.5 listening, 20.9
networking, making time for, 20.13
monitoring trends, 19.7 non-verbals, to show interest, 20.7
personal creativity, 19.3 sharing and connecting, 20.5
process for innovation, 19.10
shyness, 20.8
integrity social cues, 20.14
and consistency, 36.2
as a prerequisite to influence, 23.6 intervening
to help others, 15.7, 15.9
with positional power, 24.13
interview
intentions exit, 4.3
clear, 6.7 hiring skills, 4.9
conveying, 3.3
techniques, 105.1
introvert vs. extravert, 7.1
jargon
avoiding unclear, 7.5
learning business, 5.3
job candidates
impatience to fill slot, 105.5
practical assessment, 4.10
recruiting proactively, 105.6
success criteria, 105.10
judgment
making snap judgments, 31.4
quick to judge, 20.9
rushing to, 8.6
withholding, 9.5
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