Page 434 - kf fyi for your improvement license eng 3-4-15

feedback flexibility
acting on, 106.3 during conflict, 9.13
analyzing, 29.5 in strategy, 33.11
confidential, 29.2 interpersonal, 20.1
constructive, 1.11
to determine capability gaps, 36.5 four-frame model, 18.7
to develop and motivate others, 13.5 FREAS model, 14.14
feedback-rich environment, 16.9
listening to, 106.2 frontline employees
loops, 1.7, 27.11 as sources of innovation, 19.9
multiple sources, 29.3 frustration
on navigating the organization, 23.14 dealing with, 24.12
overwhelmed by, 29.6 venting, 9.6
on perception of bias, 14.5
responding constructively, 29.4 fun at work, 16.6, 104.11
soliciting, 29.1 functional expertise, 106.9
Financial acumen, 17
audit, understanding, 17.9 Gantt charts, 25.3, 27.1, 38.5
basics, understanding, 17.1 gatekeepers
big picture behind data, 17.11 of resources, information, decisions, 6.5
bottom-line decisions, 17.2
communicating visually, 17.8 gathering
course corrections, 17.10 information, 8.2
data-based decisions, 17.4 input, 8.5
expenditures and investments, 17.6 general managers
financial perspective, 17.3 learning from, 109.8
forecasts, 17.7
key metrics, 17.5 generalists, 109.10

firing a recent hire, 4.15 giving up, knowing when to, 26.3

first impressions
first three minutes, 31.5

fitness and health, 26.7

Five Whys, 8.3
fixed-capacity mindset, 14.4

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