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judgmental                                         letting go
                 staying neutral, 9.5                               of the familiar, 21.2
                                                                    of the past, 3.1

               key metrics, 17.5                                  leveraging
               key players, 110.6                                   development resources, 30.9
                                                                    others, 22.6
               Key skill deficiencies, 106                          strengths, 30.6
                 360 feedback, 106.1
                 becoming a learner, 106.8                        linear thinking, 38.3
                 continuous self-improvement, 106.6               listening
                 defensiveness, 106.4                               active, 6.6
                 experts, learning from, 106.7                      balance with speaking, 7.2
                 feedback, acting on, 106.3                         to drive engagement, 16.4
                 feedback, listening to, 106.2                      effectively, 20.9
                 functional expertise, identifying, 106.9           suspending judgment, 31.4
                 self-development, making time for, 106.5
                 technical skills, developing, 106.10
                                                                  mentors
                                                                    business, 5.6
               language                                             leveraging, 31.9
                 appropriate during conflict, 9.4                   to navigate the organization, 23.13
                 clear, 7.5                                         of others, 13.3
               lateral moves, 13.11                                 technology, 35.3

               leadership                                         micromanaging, 15.7
                 developing others’ capabilities, 12.5, 13.4,     minority opinions, 34.12
                 13.12
                                                                  mission statement, 37.3
               learning
                 70:20:10, 13.4                                   mistakes
                 applying to future, 22.10                          admitting, 1.9, 29.12, 36.6
                 commitment to, 106.8                               comfort with, 19.5
                 mindset, 30.1                                      fear of, 31.10
                 on the job, 30.8                                   learning from, 3.2, 34.9
                 openness to, 102.4                               monitoring
                 plan, 30.2, 30.3                                   checkpoints and milestones, 15.6
                 as a priority, 22.11, 30.5, 34.14                  progress against plan, 25.8
               learning agility                                     progress toward goals, 1.6
                 hiring for, 4.7













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