Page 88 - engage workbook
P. 88
levels of thinking 11
A problem cannot be solved at the
same level of consciousness at
which it was conceived.
Albert Einstein
Why use levels of
thinking
• To address causes rather
than symptoms The Four Levels
• To engage the buyer at a 4 Vision
different level Organization
• To develop higher level Legacy
relationships 3 Strategy
Department
Year
2 Actions
Team
Month
1 Details
Individual
Day
How any two people perceive the same problem or
activity will be different according to the differences in
their level of abstraction.
Elliot Jacques, author of
Levels of Abstraction in Logic and Human Action
83 engage-universe.com
