Page 33 - Futr Investment Proposal
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The Opportunity with the Police
Futr has traction with the police and example, has implemented a model triaged subset of grade-3 domestic
developing a number of pilot chatbots that triages cases based on an abuse incidents, which is subject to
for the Northamptonshire police. increasingly rigorous approach to a high degree of supervisor monitoring
assessing threat, risk, harm, victim and review… results in performance
Deloitte has issued a report on the vulnerability and solvability. outcomes that exceed the standard
future of policing which states the provision of ‘slow time’ deployment.”
police are missing 4 digital tools being: Dialogue with those reporting less
serious crimes allows operators to
• Citizen relationship management determine whether they want an
(CRM) processes immediate physical police response
• Workforce relationship management crimes such as driving off without
technology paying for petrol – or whether they are
• Mobile working tools happy to have the case dealt remotely.
• Data analytic capability
In this case, that might mean
https://www2.deloitte.com/uk/en/page a business sending in CCTV footage
s/public-sector/articles/the-future-of- and police following up on car number
policing.html plates to secure case resolution.
Page 17 of the report states -In terms Hampshire’s Resolution Centre
of prioritising demand, the past five employs similar methods and an
years has seen a number of police independent evaluation of its impact
forces changing how they respond to on low level domestic violence
public calls for service (999 and concluded that “Providing
101 calls) and how they prioritise a professionally-delivered response
investigative effort. Northumbria, for over the telephone to a carefully