Page 33 - Futr Investment Proposal
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             The Opportunity with the Police











            Futr has traction with the police and           example, has implemented a model               triaged subset of grade-3 domestic
            developing a number of pilot chatbots           that triages cases based on an                 abuse incidents, which is subject to
            for the Northamptonshire police.                increasingly rigorous approach to              a high degree of supervisor monitoring
                                                            assessing threat, risk, harm, victim           and review… results in performance
            Deloitte has issued a report on the             vulnerability and solvability.                 outcomes that exceed the standard
            future of policing which states the                                                            provision of ‘slow time’ deployment.”
            police are missing 4 digital tools being:       Dialogue with those reporting less
                                                            serious crimes allows operators to
            • Citizen relationship management               determine whether they want an
               (CRM) processes                              immediate physical police response
            • Workforce relationship management             crimes such as driving off without
               technology                                   paying for petrol – or whether they are
            • Mobile working tools                          happy to have the case dealt remotely.
            • Data analytic capability
                                                            In this case, that might mean
            https://www2.deloitte.com/uk/en/page            a business sending in CCTV footage
            s/public-sector/articles/the-future-of-         and police following up on car number
            policing.html                                   plates to secure case resolution.


            Page 17 of the report states -In terms          Hampshire’s Resolution Centre
            of prioritising demand, the past five           employs similar methods and an
            years has seen a number of police               independent evaluation of its impact
            forces changing how they respond to             on low level domestic violence
            public calls for service (999 and               concluded that “Providing
            101 calls) and how they prioritise              a professionally-delivered response
            investigative effort. Northumbria, for          over the telephone to a carefully
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