Page 15 - Creative Ebook
P. 15
OpenText Business Applications for Content Suite by KineMatik
Use Case
Manufacturing
Company: Chemical Specialist Company
Locations: US
Applications Audits, Change Control, SOP Training,
Complaints, Equipment Register, CAPA
State of Play
• Existing Content Suite users but had paper based Quality
processes causing recurring errors and increasing costs
• No audit trail making it difficult to maintain regulatory
compliance
• No historic records or trending information
• Content Suite lacked out of the box workflows, forms, reports, OPENTEXT USE ONLY
etc.
Impact/Value
Requirements
• Unified processes for entire company built upon Content
• Automated and integrated business and quality Suite-more business driven
processes on their existing ECM, Content Suite • Process visibility via registers and reports, increases
• A system that would help the company to maintain efficiencies and reduces costs
compliance and have a full event history and • Audit & Approval process visibility ensures efficiencies
transparency into all processes and process records and accountability, to help maintain regulatory
• A system to ensure management and training of all staff compliance
on internal Operating Procedures • Linking between records provides greater transparency
into delays and helps execution 15
