Page 19 - Creative Ebook

OpenText Document Change Control for Content Suite

by KineMatik Use Case

Life Sciences

Company: Global Diagnostics Organization

Locations: US, UK

State of Play

• Many different disconnected ECMs resulting in a high TCO and data

management difficulties

• High custom integration costs between disparate ECMs

• Metadata was not available on the documents when extracted from

the system

• Business owner is the quality department

• Users across all departments

Requirements

• Consolidate into one Content Management system for Impact/Value

all corporate policies and procedures

• Needs to support internal end user document access • Single, centralized content management system. A single source of
truth
• Integrate with enterprise applications e.g. Salesforce
• No custom code ensuring little time spent on maintenance and
• Needed a document control process to create, revise

and obsolete all controlled content and documents upgrading
across all departments • Application controls the creation, revision and obsoleting of

documents which reduces errors and improves service/product
• Product to help maintain compliance and have full

transparency into document event history and approvals quality

• Easy to use and configure which increases user adoption and
• Required a configured document change control

solution, not a solution based on custom code saves deployment and training time
• Application deployed using different configurations to support
• Manage different processes for different types of

documents, e.g. SOPs vs marketing documents different document processes