Page 12 - E-Skripsi Analisis Sentimen Terhadap Aplikasi Sapawarga Jabar Super Apps Pada Ulasan Google Play Store
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DAFTAR GAMBAR
Gambar 1. 1 Tingkat Penetrasi Internet Indonesia (APJII) ......................................1
Gambar 1. 2 Fitur Aplikasi Sapawarga-Jabar Super Apps .......................................4
Gambar 1. 3 Rating, Jumlah Ulasan dan Download Aplikasi Sapawarga ...............5
Gambar 1. 4 Ulasan Pengguna Aplikasi Sapawarga ................................................7
Gambar 2. 1 Pendekatan Analisis Sentimen (Dang et al., 2020) ...........................16
Gambar 2. 2 Model SVM Linier (Pisner & Schnyer, 2020) ..................................27
Gambar 2. 3 Model SVM Non-linier (Cervantes et al., 2020) ..............................28
Gambar 2. 4 Pemodelan Kernel (Pisner & Schnyer, 2020) ...................................28
Gambar 2. 5 Confusion Matrix Biner 2 x 2 (Wankhade et al., 2022) ....................32
Gambar 2. 6 Tampilan Google Colaboratory ........................................................35
Gambar 3. 1 Prosedur Penelitian ............................................................................42
Gambar 3. 2 Alur Proses Data Scraping ................................................................45
Gambar 3. 3 Alur Data Preprocessing ..................................................................46
Gambar 3. 4 Alur Proses Cleansing .......................................................................46
Gambar 3. 5 Alur Proses Normalization ................................................................47
Gambar 3. 6 Alur Proses Stopword Removal .........................................................48
Gambar 3. 7 Alur Proses Stemming .......................................................................49
Gambar 3. 8 Alur Proses Tokenization ..................................................................50
Gambar 3. 9 Alur Proses Pelabelan Data ...............................................................51
Gambar 3. 10 Alur Proses Pemodelan Data ...........................................................52
Gambar 3. 11 Alur Proses Evaluasi Kinerja Model ...............................................53
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