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45.     FAC was informed that several issues  contributed to the extended marking process
               for May-June 2017and in order to reduce the likelihood of this occurring next session, the
               following strategy would be considered:

                       (i)   Begin an active recruitment drive at the start of the school year and include
                            invitations to new graduates from Colleges and Universities.

                       (ii)  Provide monthly training sessions for Examining Committees on the Marking
                            Tool and Marker Management from September.

                       (iii)  In addition to online videos, implement ‘RM® Test to Assess’ to validate Markers
                            prior to marking assignment.

                       (iv)  Provide  handholding  sessions  for  markers  who  are  new  to  Assessor  through
                            expanded  HelpDesk  facility,  particularly  early  in  the  marking  cycle.  This  may
                            involve screen sharing and telephone support to ensure they can connect and
                            get marking started.

                       (v)  Improve  marking  instructions  and  where  applicable,  provide  for  greater
                            granularity in the QIG structure.
                       (vi)  Enhance  the  mark  schemes  for  the  slower  marked  subjects  to  improve  the
                            accuracy and speed of marking.

               46.     FAC  heard  that the transfer  of  some best practices  from face-to-face  marking  are
               needed,  in  particular  the  breaking  down  of  marks  in  the  mark  scheme.    In  face-to-face
               marking, the questions was marked in segments, it was therefore necessary to apply the
               marks  through  annotations  and  not  ask  the  markers  to  remember  the  total  mark.    This
               method was tried successfully for the marking of Music.

               47.     FAC  further  heard  that  the  mark  scheme  structures  were  under  review  for  some
               subjects to allow the breakdown of marks in holistic areas.

               48.     FAC heard that the activities associated with the examinations cycle would begin in
               September.  The methods of communication to the Local Registrars through to the schools
               would be under review to ensure that instructions are clear and delivered on time to allow
               for the effective completion of the processes.

               49.     FAC queried whether the decision to submit all SBA electronically in the same year
               may have caused some of the challenges that occurred and whether there were any lessons
               learnt in this regard.

               50.     FAC was reminded that the pilot year for the submission of SBAs was May-June 2016.

               51.     FAC heard that there was no negative impact on the candidates whose centres had
               trouble with the SBA uploads.  However, the resubmission of samples had an impact on CXC’s
               processes since it required some rework to link the corrected samples to ensure candidates
               received the correct scores.

               52.     FAC commended CXC on the initiative to receive SBA electronically.






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