Page 8 - 2020 CXC Annual Report

CARIBBEAN EXAMINATIONS COUNCIL ANNUAL REPORT 2020

World Class Exams

Examinations Administration and Security (EAS)

Strategic Overview were required to complete additional components
1. 2020 marks the final year of CXC’s strategic plan, 2016- for assessment. Subjects such as Human and Social
2020. As in previous years, the objectives are to: Biology, Visual Arts and the Modern Languages are in this
I. strengthen our business model through diversification category. In addition, private candidates were required to
of our examination portfolio, segment profile and sit the Paper 032, the alternative to the School -Based
geographic markets; Assessment.
II. secure financial stability through sustainable
revenue growth; increased efficiency and expense 5. CXC® implemented a new method of migrating registration
management; data from the Online Registration System (ORS) to its
III. deliver an enhanced stakeholder experience through internal Examinations Processing System (EPS). The
investment in the right people, consistent use of method reduces the time involved in loading data from
technology and adherence to quality standards. the ORS to the EPS which was especially valuable for the
May-June sitting.
2. The CXC® continued to focus on activities to strengthen
the product offering, reduce the cost of operations in Strengthened Business Model
the delivery of services to our stakeholders, improve 6. Support for the expansion of its product offerings came
customer services and contribute positively to the overall as CXC® engaged in discussions with officials of another
improvement of the Council’s operation. Dutch territory, Curacao, with the aim of establishing
administrative structures to facilitate the offering of
Operational Efficiency CCSLC® examinations to a pilot group of students at the
3. Amidst the COVID-19, CXC® launched a “Moderator App” June 2021 sitting.
which aimed to reduce the social interactive visits required
by the moderator for site visits to centres to facilitate the 7. In keeping with the organisation’s plan to acquire ISO
onsite moderation. The “app” facilitated the direct capture 9001 certification, CXC® intensified its work in continuous
of data to assess the regression trend of the samples. process reform and improvement.

4. The approach adopted by CXC® for the execution of the Stakeholder Engagement
May/June examinations which were executed in July/ 8. CXC® continued with its full participation and contributions
August 2020 has been referenced as the “modified to the monthly meetings of Local Registrars (LRs).
approach”. The approach saw the removal of the structured
paper, typically the Paper 02 from the examination 9. In March 2020, CXC® revised the Guidelines for
cycle for most subjects. This in effect translated to the Candidates Writing Examinations Offered by CXC . The
®
two papers forming the assessment being the multiple revision was aimed at providing updates to candidates
choice and the SBA. The SBA was treated as the single preparing for the May-June 2020 sitting.
common paper across all subjects. For subjects, where
the profile dimensions are not fully covered with only
the administration of Paper 01 and Paper 03, candidates

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