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Administrative Aide 2007- 2008
Tulare County Health and Human Services, Prevention Services, Visalia, CA
• Duties included: inputting data into the TCOMS Database, providing oversight of the contracted substance
abuse providers, and making correction to errors that were input into the database, authorized payment to
treatment providers, scheduled meetings, created agendas, and prepared minutes.
• Acted as a liaison between Prevention Services and treatment providers, as well as the State of California's
Alcohol and Drug Programs Department.
• Provided QA on clerk's daily tasks, acted as the unit manager's assistant, and assisted in any other duties as
assigned by the unit manager.
• I provided oversight and supervision of the office assistants.
• Prior to departing from the department, I created a training and instruction manual for staff to ensure that all
job duties were explained with thorough detail in a way that they could be completed accurately and effectively.

Supervising Office Assistant 2006-2007
Tulare County Health and Human Services, TulareWORKS, Visalia, CA
• My job with TulareWORKS began with my initial position as an Office Assistant II, I was promoted to an
Office Assistant III, and then promoted again to the Supervising Office Assistant.
• Ensured that my unit ran smoothly and effectively, attended and held weekly staff meetings, trained employees,
distributed workloads, provided quality assurance of employee's work; ensuring completion and accuracy.
• I was responsible to writing and issuing performance evaluations, corrective action plans, and disciplinary
action.
• I served as co-lead on two committees where I assisted in setting up our office as a call center and served as a
liaison to district office staff.
• Other duties assigned included ordering supplies, data entry, file location, case searching, case coding, tracking
clients, prepare office roster, building maintenance and equipment requests, request network and software
access for all office employees, and issue and track office entry key cards.

Office Assistant II/III 2005-2006
Tulare County Health and Human Services, TulareWORKS, Visalia, CA
• As an Office Assistant III, I was responsible for acting as the first line of assistance to support staff. I was also
responsible for ordering, data entry, logging in incoming and outgoing files, providing case searches, coding
cases to eligibility staff, locating files, tracking clients, assisting clerks, office assistants, and self-sufficiency
support staff, and preforming duties consistent with an office manager.
• I also assisted the Supervising Office Assistant with their overflow.
Memberships & Affiliations
• Member, Solid Waste Association of North America
• Board Member, Solid Waste Association of North America, Central California Chapter
• Member, Government Finance Officers Association
• Member, California Society of Municipal Finance Officers
• Member, California Resource Recovery Association
• Tulare Chamber of Commerce, Leadership Tulare
• Rural County Representatives of California, Environmental Services JPA Affiliate
• California State Association of Counties Credentialing Program
Awards & Accomplishments
• SWANA Central California Chapter Director
• California State Association of Counties Credentialed Senior Executive
• Solid Waste Association of North America Certified Manager of Landfill Operations
• Solid Waste Association of North American Manager of Integrated Solid Waste Management Systems
• Tulare County Employee Recognition
• Graduate of Tulare County Supervisory Academy
• Graduate of Leadership Tulare, Tulare Chamber of Commerce
• TulareWORKS Certificate of Excellence
References • Certificate of Appreciation from Health and Human Services Agency
• Graduated Summa Cum Laude from Fresno Pacific University 415-342-2597 bhoward@co.tulare.ca.us
Bryce Howard
Solid Waste Director, Tulare County
Denise England Water Resources Program Director – Tulare County 559-936-1663 dengland@co.tulare.ca.us
Joe Neves Kings County Board of Supervisors, KWRA Board of Directors 559-816-3495 joe.neves@co.kings.ca.us

Ron Moore Solid Waste Manager, Tulare County 559-288-9995 rmoore2@co.tulare.ca.us

Lucas Feldstein Refuse Site Coordinator, Tulare County 559-972-0355 lbfeldstein@co.tulare.ca.us
Lou Camara Public Works Director, City of Hanford 559-585-2567 LCamara@cityofhanfordca.com