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Information Management, Technology, and Policy, and Sustainable Urban Development. Provided user
technical support to faculty and graduate students and ran various reporting functionalities and managed
statistical outputs with a high level of confidentiality.
 Supported instructors with lesson planning and curriculum development.
 Provided both web-based instruction and in-class instruction for graduate students.

City of Berkeley April 2012 to July 2012
Intern – Department of Information Technology
Berkeley, CA
 Authored an analytical report on EOC management software procurement in order to improve the
functionality of EOC operations in the City of Berkeley’s EOC, and presenting the findings to key
practitioners in the Department of Information Technology and Fire Department/Office of Emergency
Services.
 Used complex databases to perform statistical analysis of EOC operations and functionalities, and translated
highly technical statistical data for wider, non-technical consumption.
 Participated in high-level meeting with key city leadership on Emergency Services and represented the City of
Berkeley in various meetings on EOC management software operations throughout the San Francisco Bay
Area.

San Francisco Public Utilities Commission January 2011 to May 2011
Strategic Communications Intern
San Francisco, CA
• Assisted the Communications and Public Outreach Manager on social media and streamlining
web-based content.
• Initiated internal staff with strategic evaluation process for outward-faring content.

City and County of San Francisco January 2010 to December 2010
Lead Policy Intern
San Francisco, CA
• Developed and wrote an analysis on embedded-systems political participation methodology for the
Executive Director of the Neighborhood Empowerment Network and represented the Neighborhood
Empowerment Network at the Craigslist Foundation Bootcamp on Neighborhood-Level Engagement.
• Participated in weekly Resilient SF meetings at the San Francisco Department of Emergency
Management.
• Assisted fellow project managers with policy analysis for diverse neighborhood and community-based
projects.

Education and Certification

University of California, Berkeley, CA In progress
Certificate in Business Analysis Anticipated completion: Spring 2020

Presidio Graduate School, San Francisco, CA 2011
Master of Public Administration, Sustainable Public Administration
Represented the MPA department as Student Representative for school administrators, board members, information
sessions, and new student recruitment.

Marymount Manhattan College, New York, NY 2006
Bachelor of Arts, International Studies
Member of Pi Sigma Alpha- National Political Science Honors Society.

 Microsoft Certified Training in SQL Server Queries
 GIS Certification from ESRI
 Certified in Rapid Workflow Process Modeling BPR/BPI

Skills

Strong writer and public speaker. Advanced knowledge of O365 Suite: MS Teams, Power BI, SharePoint, MS Project,
Outlook, Word, Excel, and PowerPoint. Extensive Project Management experience in Jira, Confluence, and Quip. Strong
background in Business Process Analysis and Business Administration. Functional knowledge of JavaScript/HTML/CSS.
Adapts quickly to new software platforms, operating systems, computer hardware, and programming languages.