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R10-Penalty for non-compliance with regulatory   C32-Segregation of duties - tax returns are prepared by third party
                                                            Other                           requirements        and signed by CAO. Third party insurance agent is notified if
                                                            Administration   BP 65  Corporate Taxes  Administration  R18-2-Monetary loss  R9  premiums are not paid and they would, in turn, notify CAO.  Periodic  Preventive  P1  Independent third parties provide
                                                                                                                                                            services and segregation of duties
                                                            Processes
                                                                                            R11-Fraudulent activities which are subject of public   C40-Annual audit by third party
                                                                                            scrutiny and investigation
                                                                                                   ADMINISTRATION: HUMAN RESOURCES
                                                                                                                                            Control Characteristics
                                                             Business Process   BP ID  Business Process Name  CSCS   Primary Risk(s)  Secondary   Control Activity(ies)  Control Frequency   Control   Primary 1-Critical Control (P1)
                                                                                                                                                            Evidence of Control
                                                              Category                 Business Unit        Risk(s)                  (continuous, daily,   Primary 2-Significant Control (P2)
                                                                                                                                     monthly, periodic)  Nature  Secondary (S)
                                                                      Hiring New Associate  R22-Leak of confidential information      Periodic       P1
                                                                                            R10-Penalty for non-compliance with regulatory                  CSCS Associate Handbook
                                                                                            requirements        C30-CSCS Associate Handbook - CSCS human resource policies
                                                                      Terminating Associate                                           Periodic       P1
                                                                                                                and procedures that detail all aspects of employment at CSCS, and   Code of Conduct
                                                                                                                is provided to Associate upon hire (and when revised). Signature by
                                                                                                                Associate acknowledging policies and procedures is required.
                                                                                                                                                            Antitrust Compliance
                                                                                                                C29-Code of Conduct
                                                                                                                                                            Confidentiality Agreement
                                                            Managing                                            C27-Confidentiality Agreement
                                                            Human   BP 70              Administration       R9, R11,                        Preventive      IT Management Policy
                                                            Resources                                       R18-2  C28-IT Management Policy                 Personnel folders
                                                                      Managing Existing Associate's Performance  R6-Unproductive use of human resources or data   C22-Effectively allocating human resources and data resources   Periodic  P2  Documents from Strategic
                                                                                            resources           through Strategic Planning Process          Planning Process
                                                                                                                C21-Effectively allocating human resources through Key   Key Performance Indicators
                                                                                                                                                            (KPIs) for each Associate
                                                                                                                Performance Index with specific organizational, departmental, and
                                                                                                                individual goals.
                                                                                                                                                            Federal/State Law Postings
                                                                                                                                                            Confidential data are protected
                                                                                                                C33 (A)-All hard copy personnel files are stored in a locked file   physically and electronically
                                                                                                                cabinet in the office of the Controller.    (locked cabinet and People
                                                            HR Data                         R22-Leak of confidential information                                                                                                                                                                                                       Manager)
                                                            Management  BP 75  Personnel Files and Related HR Data  Administration  R21-Loss of data  R9, R11  C33 (B)-HR related information is also stored electronically on the   Continuous  Preventive  P1
                                                                                                                Ultipro application with password protection and restricted access.
                                                                                                                HR related forms, company policies and handbooks are available to   User name and password are
                                                                                                                                                            required to access the Associate
                                                                                                                Associates on the CSCS secured Associate intranet.
                                                                                                                                                            intranet
                                                                                                   ADMINISTRATION: ASSETS & SYSTEMS
                                                                                                                                            Control Characteristics
                                                             Business Process   BP ID  Business Process Name  CSCS   Primary Risk(s)  Secondary   Control Activity(ies)  Control Frequency   Control   Primary 1-Critical Control (P1)                      Evidence of Control
                                                              Category                 Business Unit        Risk(s)                  (continuous, daily,   Nature  Primary 2-Significant Control (P2)
                                                                                                                                     monthly, periodic)  Secondary (S)
                                                                                                                C32-Segregation of duties. On-line access to bank accounts is
                                                                                                                limited to some personnel: CSCS – Controller and CFO; InfoSync –
                                                                                                                Accountants – for reconciliation purposes, payroll and accounts
                                                                                                                payable processes and recording bank activity; On-line Access
                                                                                                                Administrator is the CFO;
                                                                                                                                            Preventive
                                                                                            R11-Fraudulent activities which are subject of public           Bank statements and
                                                                   BP 80  Bank Account Management  Administration  scrutiny and investigation  R9  C23 & C33 (B)-Secured website by Commerce Bank – Commerce   Periodic  Detective  P2  reconciliation
                                                                                                                issues FOBs with numbers that change every minute that must be
                                                                                                                entered before any wire information can be processed using their on-
                                                            Asset                                               line banking application in addition to SSL encryption.  FOBs are in
                                                            Management                                          physical possession of CSCS users listed above. Segregation of
                                                                                                                duties for initiating transfers, approving them and booking journal
                                                                                                                entries and reconciling accounts.
                                                                                                                C33-All laptops are password protected and utilize all virus and   CSCS asset management
                                                                                                                security software per security policies defined by DineEquity since   spreadsheet
                                                                                                                CSCS utilizes their network in each CSCS office.   Preventive
                                                                   BP 85  Computers (Laptops or Desktops)  Administration  R22-Leak of confidential information  R9, R18-2  Periodic  P1  Equipment Tags
                                                                                                                Equipment tags are put on all assets for tracking.   Detective
                                                                                                                                                            CSCS IT Management Policy
                                                                                                                CSCS IT Management Policy signed by all associates
                                                                                                                C25 & C33 & C38-
                                                                      Office 365 (Microsoft Exchange & Office)  Periodic review of third party internal control systems, Data
                                                                                                                Contingency Program, Periodic back up of system data. Data
                                                                                                                centers are protected by strict physical and systems security
                                                                                       Administration           measures, plus fire suppression and redundant power systems.   SSAE16 SOC 1 and SOC2
                                                            System                          R21-Loss of data  R3, R6, R18-                  Preventive      Letter of Agreement
                                                            Management  BP 90  HAVI - Web-based Integrated Supply Chain Management   R22-Leak of confidential information  1, R18-2, R19  User Account Management program manages user names and   Continuous  Detective  P1
                                                                                                                passwords for internal and external users of HAVI.
                                                                      System                                                                                Data Retention and Storage
                                                                                                                                                            (HAVI and CSCS)
                                                                                                                CSCS website has three partitions – a public-facing external site, a
                                                                                                                secured Members-only site, and a secured Associate intranet site.
                                                                                                                Security is managed by systems support team, with user names and
                                                                      Website Management  Administration/P      passwords assigned to each individual.
                                                                                       rocurement
                                                                                                                C33-(A) Physical Protection of data, (B) Security Protection for
                                                                                       Administration/   R19-Inaccurate information and data  electronic data.  Confidential data are protected
                                                            Data                       Brand               R3, R6, R18-                     Preventive      physically and electronically
                                                            Management  BP 95  Data Management  Management/   R21-Loss of data  1, R18-2, R19  C57-CSCS Record Retention and Disposition Schedule  Continuous  Detective  P1  CSCS Record Retention and
                                                                                       Procurement/
                                                                                       Logistics  R22-Leak of confidential information                      Disposition Schedule and Policy
                                                                                                                C58-Data Stewards from all departments
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