Page 401 - Aida Hovsepian Onboarding
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Testing
 BP 310  Test Demand Planning  Brand   R3-Continuity of supply  R6, R9  C34-Carefully construct and review Demand Plan  Periodic  Preventive  P1  Demand Plan
 Management  C18-CSCS initiates authorization for inventory purchase policy (AIP).   AIPs
 BP 320  Test Execution & Management  Brand   R3-Continuity of supply  R6, R9  In order to begin production, CSCS, brands, and Board Chairs   Periodic  Preventive  P1  Emails of product orders from
 Management
 must agree to sign                         Culinary (Applebee's)
                            Detective
 Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through
 BP 330  Test Inventory Management  Periodic  P1  Inventory Scorecard/Workbook
 Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook
                            Preventive
 C18-Purchase per AIP.  Additional expenses and product not
 Test Obsolete Inventory and Incremental Expense   Brand   defined by AIP will be authorized by Brand. (IHOP)
 BP 340  R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Periodic  Corrective  P1  AIPs
 Resolution  Management
 C7-Seeking approval from Brands through email authorization and   Email and database for invoices
 documentation of invoices
 See relevant risks below: promotion demand
 Brand
 BP 350  Promotion Implementation Overview  planning, promotion execution & management, and   See relevant controls below  See relevant details below  See evidence below
 Management  promotion inventory management
 Brand
 BP 360  Promotion Planning  R3-Continuity of supply  R9  C12-Risk Assessment Form - (Applebee's and IHOP)  Periodic  Preventive  P1  Risk Assessment Form
 Management
                                            Menu/Campaign brief & Product
 Brand   C51-Brand prepares a menu/campaign brief & product matrix   Matrix (Applebee's)
 BP 370  Promotion Initiation  R3-Continuity of supply  R9  Periodic  Preventive  P1
 Management  (Applebee's) and LTO brief (IHOP)
                                            LTO Brief (IHOP)
                                            For Applebee's:
                                            Brand Forecast Spreadsheet
                                            Star Chef
                                            Menu Maker Report
 C52- For Applebee's, Brand Finance publishes a forecast for
 BP 380  Promotion Forecasting Including Yields  Brand   R19-Incorrect information and data  R9  promotion/menu, optional and deletes come from Menu Maker.    Periodic  Preventive  P1  For IHOP:
 Management
 Yields are warehoused in Star Chef. For IHOP, forecast (including
                                            Forecast (email) - public drive.
 yield assumptions) is  supplied by Brand via E-mail.   W:\Shared Dine\Shared
 Promotion / LTO                            CSCS\ALL\Glendale
 / Product                                  Recipe (email) - public drive.
 Features                                   W:\Shared Dine\Shared
                                            CSCS\ALL\Glendale
 Brand
 BP 390  Promotion Demand Planning  R3-Continuity of supply  R9  C34-Carefully construct and review Demand Plan.  Periodic  Preventive  P1  Demand Plan
 Management
 C18-CSCS initiates authorization for inventory purchase policy (AIP).
 Brand
 BP 400  Promotion Execution & Management  R3-Continuity of supply  R9  In order to begin production, CSCS, brands, and Board Chairs must   Periodic  Preventive  P1  AIPs
 Management
 agree to sign
                            Detective
 Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through   Inventory Scorecard/Workbook,
 BP 410  Promotion Inventory Management  Periodic  P1
 Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook, Obsolete Inventory workbook  Obsolete Inventory workbook
                            Preventive
                                            Obsolete Inventory Workbook
 C15-CSCS holds joint and collaborative discussions with Brand   Meeting minutes and
 Marketing, Business Analytics and supplier to determine a solution.
 Brand   QA consulted as required.  Detective  correspondence between CSCS
 BP 420  Promotion Obsolete Inventory Resolution  R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Periodic  P1  and Business Analytics (IHOP)
 Management                 Corrective
 C18-Seeking approval from Brands through Authorization for   AIPs
 Inventory Purchase (AIP) if exceeding threshold in AIP.
                                            Emails and database for invoices
 See relevant risks below: menu demand planning,
 BP 430  Menu Implementation Overview  Brand   menu execution & management, and menu inventory   See relevant controls below  See relevant details below  See evidence below
 Management
 management
 C12-Risk Assessment Form (Both Brands)
                                            SSA
 C2-Managing relationship and contractual obligations with suppliers
 BP 440  Menu Planning  Brand   R3-Continuity of supply  R9  through period review of  the Supplier Services Agreement (SSA)  Continuous  Preventive  P1  SSA-A
 Management
 C3-Managing relationship and contractual obligations with suppliers   Risk Assessment Form
 through period review of  the Supplier Services Agreement
 Addendum (SSA-A) & Business Terms
 BP 450  Menu Initiation  Procurement  R3-Continuity of supply  R9  C51-Brief and Product Matrix  Continuous  Preventive  P1  Brief and Product Matrix
                                            Brand Forecast Spreadsheet
 Brand   C7-CSCS engages brands and QA in this process. CSCS does not
 BP 460  Menu Forecasting Including Yields  R19-Incorrect information and data  R9, R18  Continuous  Preventive  P1  Star Chef
 Management  move forward without forecast and yields
 Menu                                       Menu Maker Report (Applebee's)
 Brand
 BP 470  Menu Demand Planning  R3-Continuity of supply  R9, R18  C34-Carefully construct and review Demand Plan  Continuous  Preventive  P1  Demand Plan
 Management
 C18-CSCS initiates authorization for inventory purchase policy (AIP).
 Brand
 BP 480  Menu Execution & Management  R3-Continuity of supply  R9, R18  In order to begin production, CSCS, brands, and Board Chairs must   Continuous  Preventive  P1  AIPs
 Management
 agree to sign
                            Detective
 Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through   Inventory Scorecard/Workbook,
 BP 490  Menu Inventory Management  Continuous  P1
 Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook   Obsolete Inventory workbook
                            Preventive
                                            Obsolete Inventory Workbook
 C15-CSCS holds joint and collaborative discussions with Brand   Meeting minutes and
 Marketing, Business Analytics, QA and supplier to determine a
 Menu Obsolete Inventory and Incremental Expense   Brand   solution. QA consulted as required.  Detective  correspondence between CSCS
 BP 500  R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Continuous  P1  and Business Analytics (IHOP)
 Resolution  Management     Corrective
 C18-Seeking approval from Brands through Authorization for   AIPs
 Inventory Purchase (AIP) if exceeding threshold in AIP.
                                            Emails and database for invoices
 LOGISTICS
                            Control Characteristics
 Business Process   BP ID  Business Process Name  CSCS   Primary Risk (s)  Secondary   CONTROL ACTIVITY (IES)  Control Frequency   Primary 1 (P1 - Critical Control),   EVIDENCE OF CONTROL
 Category  Business Unit  Risk (s)  (continuous, daily,   Control   Primary 2 (P2 - Significant Control),
                             Nature
                     monthly, periodic)  Secondary (S)
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