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R1-Ineligible supplier or distributor who does not meet   C5-Screening for eligible distributor by reviewing responses from   RFI Documents
                                                                                            CSCS and DineEquity's standards and qualifications  Request for Information (RFI) process
                                                                                                                                                            RFP Documents
                                                                   BP130   Distributor Selection / Approval  Logistics  R3-Continuity of Supply  R9  C6-Selecting eligible distributor based on reviewing responses from   Periodic  Preventive  P1  Distributor Approval Process
                                                                                                                Request for Proposal (RFP) process
                                                                                            R4-Food Safety                                                  Guidelines (enclosed in RFP)
                                                                                                                C7-CSCS engages QA in the selection process. CSCS does not
                                                                                            R5-Compromised product quality  move forward with final contracting without QA approval  QA's Approval Letter
                                                                                                                                                            Distributor Approval Process
                                                                                                                C7-CSCS engages QA in this  process. CSCS does not move   Guidelines (enclosed in RFP)
                                                                   BP 140  Facility Approval  Logistics  R4-Food Safety  R3, R5       Periodic  Preventive  P1
                                                                                                                forward with final contracting without QA approval
                                                                                                                                                            Email Approval from QA
                                                                                            R3-Continuity of supply                   Continuous  Preventive  P1  Distributor Services Agreement
                                                                                                                C4-Managing relationship and contractual obligations with
                                                                                                                distributors through period review of  the Distributor Services
                                                                                                                Agreement (DSA) and C53-Market Distribution Agreement (MDA).  Reports of issues and resolutions
                                                                                            R4-Food Safety                            Continuous  Detective  P1  from CSCS to QA
                                                                                                           R15, R16,
                                                                   BP 180  Distributor Performance Management  Logistics  C14-CSCS communicates issues to DineEquity QA and provides a
                                                                                                           R17, R18
                                                                                                                report of issues and resolution
                                                                                                                                                            Monthly reports from distributors
                                                                                            R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA and   Continuous  Corrective  P1  to CSCS
                                                                                                                distributors to determine a solution
                                                                                                                                                            Market Distribution Agreement
                                                                                                                C4-Managing relationship and contractual obligations with
                                                                                            R3-Continuity of supply  distributors through period review of  the Distributor Services   Distributor Services Agreement
                                                            Distributor   BP 200  Distributor Status Change  Logistics  R4-Food Safety  Agreement (DSA) & C53-Market Distribution Agreement (MDA)  Periodic  Preventive  P1  QA's Email
                                                            Relationship                                                                    Corrective
                                                            Management                      R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA to   Market Distribution Agreement
                                                                                                                determine a solution
                                                                                                                                                            Supplier/ Distributor Funding
                                                                                                                C16-Managing relationship and contractual obligation with   Questionnaire on brand
                                                                                            R11-Fradulent activities which are subject of public   suppliers/distributors through Supplier/ Distributor Funding   registration website and Approval
                                                                                            scrutiny and investigation  Questionnaire and Approval
                                                                   BP 210  Distributor Funding & Contributions  Logistics             Periodic  Preventive  P1  CSCS Code of Conduct
                                                                                            R9-Damage to brand and company reputation by   C29-Follow CSCS Code of Conduct
                                                                                            unethical behavior or incompetence                              Reconciliation Spreadsheet
                                                                                                                C32-Segregation of duties                   showing committed vs. received
                                                                                                                                                            amounts
                                                                                                                C4-Managing relationship and contractual obligations with
                                                                                                                distributors through period review of  the Distributor Services
                                                                                            R4- Food Safety     Agreement (DSA) & C53-Market Distribution Agreement (MDA).  Preventive  Distributor Services Agreement
                                                                   BP 230  Facility Audits  Logistics      R9, R15, R16               Periodic       P1
                                                                                            R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA to   Corrective  QA's Audit Database
                                                                                                                determine a solution
                                                                                            R11-Fradulent activities which are subject of public
                                                                                            scrutiny and investigation
                                                                                            R12-Legally unsound contracts heavily biased in   C4-Managing relationship and contractual obligations with
                                                                                            distributor’s favor  distributors through period review of  the Distributor Services
                                                                   BP 520  Distributor Contracts  Logistics  R1, R2, R4,   Agreement (DSA) and C53-Market Distribution Agreement (MDA).  Periodic  Preventive  P1  Distributor Services Agreement
                                                                                                           R5, R9
                                                                                            R13-Exploited and manipulated by monopolies,
                                                                                            cartels and hostile contractors
                                                                                            R14-1-Poorly designed contracts' terms and
                                                                                            conditions
                                                                                       Procurement/   R3-Continuity of supply  C15-DineEquity's risk management function initiates conversations   Periodic  P1  Correspondence between CSCS
                                                                                                                                                            and QA and supplier
                                                                                                                between parties to determine a solution.
                                                                   BP 630  Critical Event Management (Storms, Fire, etc.)  Brand   R18      Corrective
                                                                                       Management/
                                                            Product                    Logistics  R4-Food Safety  C36-Maintain data visibility around products, vendors, and suppliers   Continuous  P1  HAVI (CSCS Integrated Supply
                                                            Management &                                        to quickly react to unexpected events       Chain System)
                                                            Enforcement                Procurement/             C15-CSCS holds joint and collaborative discussions with QA and   Email correspondence between
                                                                                       Logistics /   R4-Food Safety  supplier to determine a solution       CSCS and QA
                                                                   BP 660  Quality Holds on Products at Supplier or DC  R9            Periodic  Preventive  P1
                                                                                       Brand   R5-Compromised product quality  C36-Maintain data visibility around products, vendors, and suppliers   HAVI (CSCS Integrated Supply
                                                                                       Management
                                                                                                                to quickly react to unexpected events       Chain System)
                                                                                                                                                            Authorization by different
                                                                                                                                                            personnel
                                                                                                                C32-Segregation of duties
                                                                                                                                                            Contract Guidelines
                                                            Rebate                     Procurement/   R11-Fradulent activities which are subject of public   C29-Follow CSCS Code of Conduct
                                                            Management  BP 47  Freight Rebates  Administration  scrutiny and investigation  R9, R18  C54-Executed Freight Agreements  Continuous  Preventive  P1  CSCS Code of Conduct
                                                                                                                                                            Executed Freight Agreements
                                                                                                                C55-Volume Report from Distributor
                                                                                                                                                            Volume Report from Distributor
                                                                                                                C32-Segregation of duties
                                                                                                                                                            Executed Produce Distribution
                                                            Produce DC                      R4-Food Safety      C54-Executed Produce Distribution Agreements  Agreement
                                                            Compliance  BP 690  Produce Distributor Compliance  Logistics  R5-Compromised product quality  R9, R11, R18  Continuous  Preventive  P1
                                                                                                                C55-Volume Report from Distributor and Danaco (Third-party   DC Volume Report (Danaco)
                                                                                                                Produce Solution)
                                                                                                           PROCUREMENT
                                                                                                                                            Control Characteristics
                                                            Business Process   BP ID  Business Process Name  CSCS   Primary Risk (s)  Secondary   CONTROL ACTIVITY (IES)  Control Frequency   Control   Primary 1 (P1 - Critical Control),   EVIDENCE OF CONTROL
                                                            Category                   Business Unit       Risk (s)                  (continuous, daily,   Nature  Primary 2 (P2 - Significant Control),
                                                                                                                                     monthly, periodic)  Secondary (S)
                                                                                                                C1-Managing relationship and contractual obligations with DineEquity   Review of Mutual Confidentiality
                                                                                                                and Brand through periodic review of Mutual Confidentiality   Agreement / Rules of Engagement
                                                                                            R1-Ineligible supplier or distributor who does not meet  R2, R3, R4,
                                                                   BP100  New Supplier  Procurement             Agreement / Rules of Engagement (MCA/ROE)  Periodic  Preventive  P2  (MCA/ROE)
                                                                                            CSCS and DineEquity's standards and qualifications  R5, R9
                                                                                                                                                            Havi Registration
                                                                                                                C29-Follow CSCS Code of Conduct             CSCS Code of Conduct
                                                            Supplier
                                                            Relationship
                                                            Management
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