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R1-Ineligible supplier or distributor who does not meet C5-Screening for eligible distributor by reviewing responses from RFI Documents
CSCS and DineEquity's standards and qualifications Request for Information (RFI) process
RFP Documents
BP130 Distributor Selection / Approval Logistics R3-Continuity of Supply R9 C6-Selecting eligible distributor based on reviewing responses from Periodic Preventive P1 Distributor Approval Process
Request for Proposal (RFP) process
R4-Food Safety Guidelines (enclosed in RFP)
C7-CSCS engages QA in the selection process. CSCS does not
R5-Compromised product quality move forward with final contracting without QA approval QA's Approval Letter
Distributor Approval Process
C7-CSCS engages QA in this process. CSCS does not move Guidelines (enclosed in RFP)
BP 140 Facility Approval Logistics R4-Food Safety R3, R5 Periodic Preventive P1
forward with final contracting without QA approval
Email Approval from QA
R3-Continuity of supply Continuous Preventive P1 Distributor Services Agreement
C4-Managing relationship and contractual obligations with
distributors through period review of the Distributor Services
Agreement (DSA) and C53-Market Distribution Agreement (MDA). Reports of issues and resolutions
R4-Food Safety Continuous Detective P1 from CSCS to QA
R15, R16,
BP 180 Distributor Performance Management Logistics C14-CSCS communicates issues to DineEquity QA and provides a
R17, R18
report of issues and resolution
Monthly reports from distributors
R5-Compromised product quality C15-CSCS holds joint and collaborative discussions with QA and Continuous Corrective P1 to CSCS
distributors to determine a solution
Market Distribution Agreement
C4-Managing relationship and contractual obligations with
R3-Continuity of supply distributors through period review of the Distributor Services Distributor Services Agreement
Distributor BP 200 Distributor Status Change Logistics R4-Food Safety Agreement (DSA) & C53-Market Distribution Agreement (MDA) Periodic Preventive P1 QA's Email
Relationship Corrective
Management R5-Compromised product quality C15-CSCS holds joint and collaborative discussions with QA to Market Distribution Agreement
determine a solution
Supplier/ Distributor Funding
C16-Managing relationship and contractual obligation with Questionnaire on brand
R11-Fradulent activities which are subject of public suppliers/distributors through Supplier/ Distributor Funding registration website and Approval
scrutiny and investigation Questionnaire and Approval
BP 210 Distributor Funding & Contributions Logistics Periodic Preventive P1 CSCS Code of Conduct
R9-Damage to brand and company reputation by C29-Follow CSCS Code of Conduct
unethical behavior or incompetence Reconciliation Spreadsheet
C32-Segregation of duties showing committed vs. received
amounts
C4-Managing relationship and contractual obligations with
distributors through period review of the Distributor Services
R4- Food Safety Agreement (DSA) & C53-Market Distribution Agreement (MDA). Preventive Distributor Services Agreement
BP 230 Facility Audits Logistics R9, R15, R16 Periodic P1
R5-Compromised product quality C15-CSCS holds joint and collaborative discussions with QA to Corrective QA's Audit Database
determine a solution
R11-Fradulent activities which are subject of public
scrutiny and investigation
R12-Legally unsound contracts heavily biased in C4-Managing relationship and contractual obligations with
distributor’s favor distributors through period review of the Distributor Services
BP 520 Distributor Contracts Logistics R1, R2, R4, Agreement (DSA) and C53-Market Distribution Agreement (MDA). Periodic Preventive P1 Distributor Services Agreement
R5, R9
R13-Exploited and manipulated by monopolies,
cartels and hostile contractors
R14-1-Poorly designed contracts' terms and
conditions
Procurement/ R3-Continuity of supply C15-DineEquity's risk management function initiates conversations Periodic P1 Correspondence between CSCS
and QA and supplier
between parties to determine a solution.
BP 630 Critical Event Management (Storms, Fire, etc.) Brand R18 Corrective
Management/
Product Logistics R4-Food Safety C36-Maintain data visibility around products, vendors, and suppliers Continuous P1 HAVI (CSCS Integrated Supply
Management & to quickly react to unexpected events Chain System)
Enforcement Procurement/ C15-CSCS holds joint and collaborative discussions with QA and Email correspondence between
Logistics / R4-Food Safety supplier to determine a solution CSCS and QA
BP 660 Quality Holds on Products at Supplier or DC R9 Periodic Preventive P1
Brand R5-Compromised product quality C36-Maintain data visibility around products, vendors, and suppliers HAVI (CSCS Integrated Supply
Management
to quickly react to unexpected events Chain System)
Authorization by different
personnel
C32-Segregation of duties
Contract Guidelines
Rebate Procurement/ R11-Fradulent activities which are subject of public C29-Follow CSCS Code of Conduct
Management BP 47 Freight Rebates Administration scrutiny and investigation R9, R18 C54-Executed Freight Agreements Continuous Preventive P1 CSCS Code of Conduct
Executed Freight Agreements
C55-Volume Report from Distributor
Volume Report from Distributor
C32-Segregation of duties
Executed Produce Distribution
Produce DC R4-Food Safety C54-Executed Produce Distribution Agreements Agreement
Compliance BP 690 Produce Distributor Compliance Logistics R5-Compromised product quality R9, R11, R18 Continuous Preventive P1
C55-Volume Report from Distributor and Danaco (Third-party DC Volume Report (Danaco)
Produce Solution)
PROCUREMENT
Control Characteristics
Business Process BP ID Business Process Name CSCS Primary Risk (s) Secondary CONTROL ACTIVITY (IES) Control Frequency Control Primary 1 (P1 - Critical Control), EVIDENCE OF CONTROL
Category Business Unit Risk (s) (continuous, daily, Nature Primary 2 (P2 - Significant Control),
monthly, periodic) Secondary (S)
C1-Managing relationship and contractual obligations with DineEquity Review of Mutual Confidentiality
and Brand through periodic review of Mutual Confidentiality Agreement / Rules of Engagement
R1-Ineligible supplier or distributor who does not meet R2, R3, R4,
BP100 New Supplier Procurement Agreement / Rules of Engagement (MCA/ROE) Periodic Preventive P2 (MCA/ROE)
CSCS and DineEquity's standards and qualifications R5, R9
Havi Registration
C29-Follow CSCS Code of Conduct CSCS Code of Conduct
Supplier
Relationship
Management