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R1-Ineligible supplier or distributor who does not meet   C5-Screening for eligible distributor by reviewing responses from   RFI Documents
 CSCS and DineEquity's standards and qualifications  Request for Information (RFI) process
                                            RFP Documents
 BP130   Distributor Selection / Approval  Logistics  R3-Continuity of Supply  R9  C6-Selecting eligible distributor based on reviewing responses from   Periodic  Preventive  P1  Distributor Approval Process
 Request for Proposal (RFP) process
 R4-Food Safety                             Guidelines (enclosed in RFP)
 C7-CSCS engages QA in the selection process. CSCS does not
 R5-Compromised product quality  move forward with final contracting without QA approval  QA's Approval Letter
                                            Distributor Approval Process
 C7-CSCS engages QA in this  process. CSCS does not move   Guidelines (enclosed in RFP)
 BP 140  Facility Approval  Logistics  R4-Food Safety  R3, R5  Periodic  Preventive  P1
 forward with final contracting without QA approval
                                            Email Approval from QA
 R3-Continuity of supply  Continuous  Preventive  P1  Distributor Services Agreement
 C4-Managing relationship and contractual obligations with
 distributors through period review of  the Distributor Services
 Agreement (DSA) and C53-Market Distribution Agreement (MDA).  Reports of issues and resolutions
 R4-Food Safety       Continuous  Detective  P1  from CSCS to QA
 R15, R16,
 BP 180  Distributor Performance Management  Logistics  C14-CSCS communicates issues to DineEquity QA and provides a
 R17, R18
 report of issues and resolution
                                            Monthly reports from distributors
 R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA and   Continuous  Corrective  P1  to CSCS
 distributors to determine a solution
                                            Market Distribution Agreement
 C4-Managing relationship and contractual obligations with
 R3-Continuity of supply  distributors through period review of  the Distributor Services   Distributor Services Agreement
 Distributor   BP 200  Distributor Status Change  Logistics  R4-Food Safety  Agreement (DSA) & C53-Market Distribution Agreement (MDA)  Periodic  Preventive  P1  QA's Email
 Relationship               Corrective
 Management  R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA to   Market Distribution Agreement
 determine a solution
                                            Supplier/ Distributor Funding
 C16-Managing relationship and contractual obligation with   Questionnaire on brand
 R11-Fradulent activities which are subject of public   suppliers/distributors through Supplier/ Distributor Funding   registration website and Approval
 scrutiny and investigation  Questionnaire and Approval
 BP 210  Distributor Funding & Contributions  Logistics  Periodic  Preventive  P1  CSCS Code of Conduct
 R9-Damage to brand and company reputation by   C29-Follow CSCS Code of Conduct
 unethical behavior or incompetence         Reconciliation Spreadsheet
 C32-Segregation of duties                  showing committed vs. received
                                            amounts
 C4-Managing relationship and contractual obligations with
 distributors through period review of  the Distributor Services
 R4- Food Safety  Agreement (DSA) & C53-Market Distribution Agreement (MDA).  Preventive  Distributor Services Agreement
 BP 230  Facility Audits  Logistics  R9, R15, R16  Periodic  P1
 R5-Compromised product quality  C15-CSCS holds joint and collaborative discussions with QA to   Corrective  QA's Audit Database
 determine a solution
 R11-Fradulent activities which are subject of public
 scrutiny and investigation
 R12-Legally unsound contracts heavily biased in   C4-Managing relationship and contractual obligations with
 distributor’s favor  distributors through period review of  the Distributor Services
 BP 520  Distributor Contracts  Logistics  R1, R2, R4,   Agreement (DSA) and C53-Market Distribution Agreement (MDA).  Periodic  Preventive  P1  Distributor Services Agreement
 R5, R9
 R13-Exploited and manipulated by monopolies,
 cartels and hostile contractors
 R14-1-Poorly designed contracts' terms and
 conditions
 Procurement/   R3-Continuity of supply  C15-DineEquity's risk management function initiates conversations   Periodic  P1  Correspondence between CSCS
                                            and QA and supplier
 between parties to determine a solution.
 BP 630  Critical Event Management (Storms, Fire, etc.)  Brand   R18  Corrective
 Management/
 Product   Logistics  R4-Food Safety  C36-Maintain data visibility around products, vendors, and suppliers   Continuous  P1  HAVI (CSCS Integrated Supply
 Management &   to quickly react to unexpected events  Chain System)
 Enforcement  Procurement/   C15-CSCS holds joint and collaborative discussions with QA and   Email correspondence between
 Logistics /   R4-Food Safety  supplier to determine a solution  CSCS and QA
 BP 660  Quality Holds on Products at Supplier or DC  R9  Periodic  Preventive  P1
 Brand   R5-Compromised product quality  C36-Maintain data visibility around products, vendors, and suppliers   HAVI (CSCS Integrated Supply
 Management
 to quickly react to unexpected events      Chain System)
                                            Authorization by different
                                            personnel
 C32-Segregation of duties
                                            Contract Guidelines
 Rebate   Procurement/   R11-Fradulent activities which are subject of public   C29-Follow CSCS Code of Conduct
 Management  BP 47  Freight Rebates  Administration  scrutiny and investigation  R9, R18  C54-Executed Freight Agreements  Continuous  Preventive  P1  CSCS Code of Conduct
                                            Executed Freight Agreements
 C55-Volume Report from Distributor
                                            Volume Report from Distributor
 C32-Segregation of duties
                                            Executed Produce Distribution
 Produce DC   R4-Food Safety  C54-Executed Produce Distribution Agreements  Agreement
 Compliance  BP 690  Produce Distributor Compliance  Logistics  R5-Compromised product quality  R9, R11, R18  Continuous  Preventive  P1
 C55-Volume Report from Distributor and Danaco (Third-party   DC Volume Report (Danaco)
 Produce Solution)
 PROCUREMENT
                            Control Characteristics
 Business Process   BP ID  Business Process Name  CSCS   Primary Risk (s)  Secondary   CONTROL ACTIVITY (IES)  Control Frequency   Control   Primary 1 (P1 - Critical Control),   EVIDENCE OF CONTROL
 Category  Business Unit  Risk (s)  (continuous, daily,   Nature  Primary 2 (P2 - Significant Control),
                     monthly, periodic)  Secondary (S)
 C1-Managing relationship and contractual obligations with DineEquity   Review of Mutual Confidentiality
 and Brand through periodic review of Mutual Confidentiality   Agreement / Rules of Engagement
 R1-Ineligible supplier or distributor who does not meet  R2, R3, R4,
 BP100  New Supplier  Procurement  Agreement / Rules of Engagement (MCA/ROE)  Periodic  Preventive  P2  (MCA/ROE)
 CSCS and DineEquity's standards and qualifications  R5, R9
                                            Havi Registration
 C29-Follow CSCS Code of Conduct            CSCS Code of Conduct
 Supplier
 Relationship
 Management
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