Page 400 - Aida Hovsepian Onboarding
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Testing
                                                                   BP 310  Test Demand Planning  Brand   R3-Continuity of supply  R6, R9  C34-Carefully construct and review Demand Plan  Periodic  Preventive  P1  Demand Plan
                                                                                       Management               C18-CSCS initiates authorization for inventory purchase policy (AIP).   AIPs
                                                                   BP 320  Test Execution & Management  Brand   R3-Continuity of supply  R6, R9  In order to begin production, CSCS, brands, and Board Chairs   Periodic  Preventive  P1  Emails of product orders from
                                                                                       Management
                                                                                                                must agree to sign                          Culinary (Applebee's)
                                                                                                                                            Detective
                                                                                       Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through
                                                                   BP 330  Test Inventory Management                                  Periodic       P1     Inventory Scorecard/Workbook
                                                                                       Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook
                                                                                                                                            Preventive
                                                                                                                C18-Purchase per AIP.  Additional expenses and product not
                                                                      Test Obsolete Inventory and Incremental Expense   Brand   defined by AIP will be authorized by Brand. (IHOP)
                                                                   BP 340                   R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Periodic  Corrective  P1  AIPs
                                                                      Resolution       Management
                                                                                                                C7-Seeking approval from Brands through email authorization and   Email and database for invoices
                                                                                                                documentation of invoices
                                                                                            See relevant risks below: promotion demand
                                                                                       Brand
                                                                   BP 350  Promotion Implementation Overview  planning, promotion execution & management, and   See relevant controls below  See relevant details below  See evidence below
                                                                                       Management  promotion inventory management
                                                                                       Brand
                                                                   BP 360  Promotion Planning  R3-Continuity of supply  R9  C12-Risk Assessment Form - (Applebee's and IHOP)  Periodic  Preventive  P1  Risk Assessment Form
                                                                                       Management
                                                                                                                                                            Menu/Campaign brief & Product
                                                                                       Brand                    C51-Brand prepares a menu/campaign brief & product matrix   Matrix (Applebee's)
                                                                   BP 370  Promotion Initiation  R3-Continuity of supply  R9          Periodic  Preventive  P1
                                                                                       Management               (Applebee's) and LTO brief (IHOP)
                                                                                                                                                            LTO Brief (IHOP)
                                                                                                                                                            For Applebee's:
                                                                                                                                                            Brand Forecast Spreadsheet
                                                                                                                                                            Star Chef
                                                                                                                                                            Menu Maker Report
                                                                                                                C52- For Applebee's, Brand Finance publishes a forecast for
                                                                   BP 380  Promotion Forecasting Including Yields  Brand   R19-Incorrect information and data  R9  promotion/menu, optional and deletes come from Menu Maker.    Periodic  Preventive  P1  For IHOP:
                                                                                       Management
                                                                                                                Yields are warehoused in Star Chef. For IHOP, forecast (including
                                                                                                                                                            Forecast (email) - public drive.
                                                                                                                yield assumptions) is  supplied by Brand via E-mail.   W:\Shared Dine\Shared
                                                            Promotion / LTO                                                                                 CSCS\ALL\Glendale
                                                            / Product                                                                                       Recipe (email) - public drive.
                                                            Features                                                                                        W:\Shared Dine\Shared
                                                                                                                                                            CSCS\ALL\Glendale
                                                                                       Brand
                                                                   BP 390  Promotion Demand Planning  R3-Continuity of supply  R9  C34-Carefully construct and review Demand Plan.  Periodic  Preventive  P1  Demand Plan
                                                                                       Management
                                                                                                                C18-CSCS initiates authorization for inventory purchase policy (AIP).
                                                                                       Brand
                                                                   BP 400  Promotion Execution & Management  R3-Continuity of supply  R9  In order to begin production, CSCS, brands, and Board Chairs must   Periodic  Preventive  P1  AIPs
                                                                                       Management
                                                                                                                agree to sign
                                                                                                                                            Detective
                                                                                       Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through   Inventory Scorecard/Workbook,
                                                                   BP 410  Promotion Inventory Management                             Periodic       P1
                                                                                       Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook, Obsolete Inventory workbook  Obsolete Inventory workbook
                                                                                                                                            Preventive
                                                                                                                                                            Obsolete Inventory Workbook
                                                                                                                C15-CSCS holds joint and collaborative discussions with Brand   Meeting minutes and
                                                                                                                Marketing, Business Analytics and supplier to determine a solution.
                                                                                       Brand                    QA consulted as required.   Detective       correspondence between CSCS
                                                                   BP 420  Promotion Obsolete Inventory Resolution  R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Periodic  P1  and Business Analytics (IHOP)
                                                                                       Management                                           Corrective
                                                                                                                C18-Seeking approval from Brands through Authorization for   AIPs
                                                                                                                Inventory Purchase (AIP) if exceeding threshold in AIP.
                                                                                                                                                            Emails and database for invoices
                                                                                            See relevant risks below: menu demand planning,
                                                                   BP 430  Menu Implementation Overview  Brand   menu execution & management, and menu inventory   See relevant controls below  See relevant details below  See evidence below
                                                                                       Management
                                                                                            management
                                                                                                                C12-Risk Assessment Form (Both Brands)
                                                                                                                                                            SSA
                                                                                                                C2-Managing relationship and contractual obligations with suppliers
                                                                   BP 440  Menu Planning  Brand   R3-Continuity of supply  R9  through period review of  the Supplier Services Agreement (SSA)  Continuous  Preventive  P1  SSA-A
                                                                                       Management
                                                                                                                C3-Managing relationship and contractual obligations with suppliers   Risk Assessment Form
                                                                                                                through period review of  the Supplier Services Agreement
                                                                                                                Addendum (SSA-A) & Business Terms
                                                                   BP 450  Menu Initiation  Procurement  R3-Continuity of supply  R9  C51-Brief and Product Matrix  Continuous  Preventive  P1  Brief and Product Matrix
                                                                                                                                                            Brand Forecast Spreadsheet
                                                                                       Brand                    C7-CSCS engages brands and QA in this process. CSCS does not
                                                                   BP 460  Menu Forecasting Including Yields  R19-Incorrect information and data  R9, R18  Continuous  Preventive  P1  Star Chef
                                                                                       Management               move forward without forecast and yields
                                                            Menu                                                                                            Menu Maker Report (Applebee's)
                                                                                       Brand
                                                                   BP 470  Menu Demand Planning  R3-Continuity of supply  R9, R18  C34-Carefully construct and review Demand Plan  Continuous  Preventive  P1  Demand Plan
                                                                                       Management
                                                                                                                C18-CSCS initiates authorization for inventory purchase policy (AIP).
                                                                                       Brand
                                                                   BP 480  Menu Execution & Management  R3-Continuity of supply  R9, R18  In order to begin production, CSCS, brands, and Board Chairs must   Continuous  Preventive  P1  AIPs
                                                                                       Management
                                                                                                                agree to sign
                                                                                                                                            Detective
                                                                                       Brand   R3-Continuity of supply  R18, R23,   C13-Monitoring key, high-risk, and high-value inventory through   Inventory Scorecard/Workbook,
                                                                   BP 490  Menu Inventory Management                                  Continuous     P1
                                                                                       Management  R15-Obsolete Inventory  R24  Inventory Scorecard/Workbook   Obsolete Inventory workbook
                                                                                                                                            Preventive
                                                                                                                                                            Obsolete Inventory Workbook
                                                                                                                C15-CSCS holds joint and collaborative discussions with Brand   Meeting minutes and
                                                                                                                Marketing, Business Analytics, QA and supplier to determine a
                                                                      Menu Obsolete Inventory and Incremental Expense   Brand   solution. QA consulted as required.  Detective  correspondence between CSCS
                                                                   BP 500                   R18-1-Unfavorable impacts on cost of goods sold  R23, R24  Continuous  P1  and Business Analytics (IHOP)
                                                                      Resolution       Management                                           Corrective
                                                                                                                C18-Seeking approval from Brands through Authorization for   AIPs
                                                                                                                Inventory Purchase (AIP) if exceeding threshold in AIP.
                                                                                                                                                            Emails and database for invoices
                                                                                                             LOGISTICS
                                                                                                                                            Control Characteristics
                                                            Business Process   BP ID  Business Process Name  CSCS   Primary Risk (s)  Secondary   CONTROL ACTIVITY (IES)  Control Frequency   Primary 1 (P1 - Critical Control),   EVIDENCE OF CONTROL
                                                            Category                   Business Unit       Risk (s)                  (continuous, daily,   Control   Primary 2 (P2 - Significant Control),
                                                                                                                                            Nature
                                                                                                                                     monthly, periodic)  Secondary (S)
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