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C2-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA)
SSA
C3-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA) SSA-A & Business Terms
Addendum & Business Terms
R11-Fradulent activities which are subject of public C10-Understanding the terms and conditions as well as authorization Contract Guideline
scrutiny and investigation process through Contract Guideline PRC Meeting Agenda
R12-Legally unsound contracts heavily biased in C11-Reviewing each contract to understand the scope, terms,
suppliers’ favor Anti-Trust Certification
BP 520 Supplier Contracts Procurement R1, R2, R4, conditions through PRC Periodic Preventive P1
R5, R9
R13-Exploited and manipulated by monopolies, C26-Annual anti-trust training CSCS Code of Conduct
cartels and hostile contractors Price Listing Summary
R14-1-Poorly designed contracts' terms and C29-CSCS Code of Conduct
conditions Meeting minutes from Monthly
C32-Segregation of duties
Commodity Review Discussion
C39-Effective pricing evident in price listing summary
Formula-based pricing balance
Cost C46-Monthly Commodity Review Discussion summary
Management
Initiatives C47-Formula-based Pricing Balance Audits for several commodities
C6-Screening for eligible supplier or distributor by reviewing Request
for Proposal (RFP), where applicable
RFP Documents, where
applicable
C7-CSCS engages QA, brands, and supplier in the process. CSCS
(A) Alternate Sourcing - Food Procurement R3-Continuity of supply R1, R2, R4, does not move forward with final contracting without QA and brands' Periodic Preventive P1 Change Control Notifications
R5, R9
approval. CSCS Category Managers submit business cases to
Brands for alternate food sourcing.
Correspondence with QA
BP 530 See Control Activities for BP 510 and BP 520
C6-Screening for eligible supplier or distributor by reviewing Request
for Proposal (RFP), where applicable RFP Documents, where
R1, R2, R4, applicable
(B) Alternate Sourcing - Non-Food Procurement R3-Continuity of supply C7-CSCS engages brands, and supplier in the process. CSCS does Periodic Preventive P1
R5, R9
not move forward with final contracting without brands' approval
Correspondence with brands
See Control Activities for BP 510 and BP 520
Price Listing Summary
Change Control Notifications
C7-CSCS engages QA and brands in the process. CSCS does not
BP 540 & Product Optimization & Specification Alignment Procurement R2-Ineligible product that does not meet CSCS and R4, R5, R9 move forward with final contracting without QA and brands' approval. Continuous Preventive P1 Correspondence between CSCS
550 DineEquity's standards and qualifications CSCS Category Managers submit business cases to Brands for and brands showing their approval
product optimization projects.
Correspondence between CSCS
and QA (Spec Sheet)
C15-CSCS holds joint and collaborative discussions with QA and Correspondence between CSCS
R4-Food Safety
Procurement/ supplier to determine a solution and QA and supplier
BP 620 Product Recalls and Withdrawals Brand R9-Damage to brand and company reputation by R3, R4, R18- C36-Maintain data visibility around products, vendors, and suppliers Continuous Corrective P1 HAVI (CSCS Integrated Supply
(Mostly QA Process)
1, R23, R24
Management
unethical behavior or incompetence
to quickly react to unexpected events Chain System)
C15-CSCS holds joint and collaborative discussions with QA and Correspondence between CSCS
and QA and supplier
supplier to determine a solution
BP 630 Critical Event Management (Storms, Fire, etc.) Procurement/ R3-Continuity of supply R18-1 C36-Maintain data visibility around products, vendors, and suppliers Continuous Corrective P1 DineEquity Crisis Management
Product (QA Process) Logistics R4-Food Safety to quickly react to unexpected events Document
Management & HAVI (CSCS Integrated Supply
Enforcement C48-Implement DineEquity Crisis Management Training Document Chain System)
BP 640 Product Substitutions Procurement R4-Food Safety R18-1 C7-CSCS engages QA and brands in the process. CSCS does not Continuous Preventive P1 Price Listing Summary
(Approved Product Purchases) move forward without QA and brands' approval
R4-Food Safety
BP 650 Unapproved Product Purchases Procurement R9 C31-Conduct Unapproved spend analysis to detect the unapproved Continuous Detective P1 Multi-period Spend Report
purchases by DCs
R18-1-Unfavorable impacts on cost of goods sold
R3-Continuity of supply C15-CSCS holds joint and collaborative discussions with QA and Correspondence between CSCS
supplier to determine a solution and QA and supplier
Quality Holds on Products at Supplier or DC Procurement/
BP 660 R4-Food Safety R9, R18-1 Continuous Preventive P1
(QA Process) Logistics
C36-Maintain data visibility around products, vendors, and suppliers HAVI (CSCS Integrated Supply
R5-Compromised product quality to quickly react to unexpected events Chain System)
Price R17-Pricing discrepancy or disadvantage C32-Segregation of duties Price Listing Summary
Maintenance BP 30 Price Maintenance Procurement/ R23 Continuous Preventive P1
Administration
Process R18-1-Unfavorable impacts on cost of goods sold C39-Maintain pricing integrity Multi-period Spend Report
C2-Managing relationship and contractual obligations with suppliers
through period review of the Supplier Services Agreement (SSA)
SSA
C3-Managing relationship and contractual obligations with suppliers SSA-A & Business Terms
through period review of the Supplier Services Agreement (SSA)
Rebate Procurement/ R11-Fradulent activities which are subject of public R9, R18-1, Addendum & Business Terms Authorization by different
Management BP 40 Product Rebates Administration scrutiny and investigation R23 C9-Undergoing the Board of Directors' Review (Audit and Finance Continuous Preventive P1 personnel
Committee)
Contract Guidelines
C32-Segregation of duties
Crowe Auditor Report
C40-Annual audit by third party (Crowe Auditors)