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Just the job!
Writing ] 1BSU 3 Work alone and write a brief plan for your report,
including sections and section headings (see pages
" SFQPSU 26–27). When you have finished, compare plans with
a partner.
1 Read the exam task below and underline the key
points. Then answer these questions. 4 Read the sample report below, without paying
Why does the organisation want to improve your work attention to the options in italics for the moment.
environment? Compare the contents of the report with your plan.
Who will read the report?
Report on workplace improvements
The international organisation where you work has a
sum of money available for making improvements to Introduction
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the work environment in your offi ce to make it more The aim of this report is to sum up / outline the
productive. You have been asked to write a report for defi ciencies in / what’s wrong with our present offi ce
your manager in which you environment and the suggestions which have been made
3
for improvements, and to make recommendations / give
t outline the problems with your work environment ideas for two changes.
t summarise the improvements you and your
colleagues suggested The offi ce environment
t recommend two changes. At present, the offi ce suffers from a number of / lots of
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Write your SFQPSU. Write between 220 and 260 words. problems. Firstly, the air-conditioning system is
5 antiquated / worn out and therefore noisy. This causes
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headaches and occasionally makes it diffi cult to talk on
2 Work in pairs. the phone / hold telephone conversations. Also, the open
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Brainstorm and note down a list of problems (e.g. offi ce plan makes it diffi cult for people to get on with /
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noisy air-conditioning system) and their effects (e.g. concentrate on their work as they are frequently put off /
headaches). distracted by conversations in other parts of the offi ce.
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Decide which problems you want to mention in your Finally, many of the offi ce chairs are uncomfortable and
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report (you need to limit the number of ideas so that employees who spend lots of time / long hours in front of
you can deal with the whole task within the word limit). their computers often complain of backache.
Then think of improvements to deal with them.
Staff suggestions
You need to persuade your manager to implement 10
your ideas. Discuss what you can say to explain how the Staff were consulted / asked and they made the
following suggestions: fi rst, the air-conditioning should
improvements will make your offi ce more productive.
Decide which two changes you will recommend and be replaced by a more modern, quieter system which
provides cool air in the summer and heating in the
the reasons for recommending them.
winter. It was felt that this would reduce / cut down on
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tiredness and improve morale, which would enable staff
to work more productively. To deal with distractions from
conversations there were two suggestions: either dividing
the offi ce with screens round each work station, or having
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separate meeting rooms for necessary work discussions /
the chats people need at work. Staff also requested more
ergonomic offi ce chairs.
Recommendation
13 As a fi rst measure, I would recommend / The fi rst thing
I’d recommend is replacing the air conditioning and the
offi ce chairs. These two changes will have a direct effect
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on productivity / increase the amount of work people do
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by reducing absence due to sick leave / time off because
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people are ill and giving staff the chance / enabling staff
to work more effi ciently and more comfortably.
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