Page 17 - Microsoft Teams Adoption Workshop

Key Adoption Roles

Program/Project Lead • Program and project oversight covering people, budget, timelines
• Liaison with Sponsor & Site or Region leaders
• Signs off project deliverables

Adoption Lead • Adoption oversight covering communications, training
• Facilitates logistics for events (remote and onsite)
• Signs off Adoption Deliverables

Communication Lead • Ownership of communication tools, platforms
• Provides guidance on language, tone and layout of communication materials to create an effective comms strategy
• Sends all internal communications to impacted community

Training Lead • Ownership of LMS platform and integration of training materials into it
• Provides guidance on training methodologies to create an effective training strategy

Site Lead • Nominates Change Champions; ensures they are able to take on additional work and are recognized
• Sends any local communications (as directed by Communications Lead)
• Attends all local program events

Change Champion • Drives and influences change in their organization, location or function through proven subject matter expertise and local knowledge
• Confirms population data
• Runs Collaboration Stations & distributes or places physical communication materials
• Answers simple questions; provides feedback to project team – particularly during go-live
• Leads by doing; early adopter of the technology

CLOUD COMMUNICATIONS DIVISION