Page 21 - Microsoft Teams Adoption Workshop

What is a Persona

Personas are based on business scenarios which describe a process

journey:

As a … I want to Using… To
(role) … (technology) accomplish
(task to be (goal)
completed
)

I want to travel Lower travel
As a plant less and still Using video spend; higher
manager connect with conferencing productive time
colleagues at my location

CLOUD COMMUNICATIONS DIVISION