Page 23 - Microsoft Teams Adoption Workshop

General Persona – Most Frequent Use Cases

Meeting Features Used For…
• Scheduling meetings in Teams ➢ Scheduling and holding meetings that are specific to the theme of the Team
➢ When within a team/channel, invites all team members – no need to remember or create distribution list
➢ Quick view of participant availability
➢ Can only update meetings scheduled in Teams using the Teams interface
• Mute all participants ➢ Managing large meetings (events)
• Take meeting notes ➢ Capturing information discussed and immediately storing it within the meeting conversation
• Meeting ‘conversation’ ➢ When meeting history matters (attendees, etc) for tracking time (law firms)
• Lobby ➢ Allow meeting hosts to prepare before admitting attendees

Teams & Channels Features Used For…
• Public Teams ➢ Long-term information sharing
• Private Teams ➢ To complete short-term projects
• Team membership ➢ Controlling the level of access and collaborating with people outside your organization (guests) such as
suppliers, partners and customers
• Tabs ➢ Completing work related to the goal of the team in other applications without switching to them
• Sharepoint integration ➢ More granular information access until Channel membership is delivered (Microsoft roadmap item)

CLOUD COMMUNICATIONS DIVISION