Page 18 - Microsoft Teams Adoption Workshop

The employee Journey
The Employee Journey

Move people from their current state to the one which delivers the business vision

This happens successfully through information, training, tools and empathy for their experience

Learn about the Change Reference

Senior execs communicate the
change & why it matters to the Information Tips, tricks and refresher
company Mailshots, posters, training will be provided

video clips and in-
o Start application reminders o Go live Feedback
Persona Groups about the change

Your persona group will Obtained through surveys,
focus groups and metrics
have specific needs,
benefits & pain points Training
Targeted learning using tools, Benefits
methods designed for each It’s clear why the change was
Change worker group. Instructor-led made and the associated
Champions and self-paced, online and in improvements are realized
Point people in the person
organization will help
to deliver the change