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FACTORS AFFECTING JOB SATISFACTION OF SEWING MACHINE OPERATORS IN ORIT APPARELS
LANKA (PVT) LTD
questionnaire was conducted base on those have the chance to develop new skills
criteria. through training and development in the
workplace are more satisfied with their jobs.
2 LITERATURE REVIEW
2.4 Satisfaction with Supervisory Support
2.1 Employee Satisfaction
Alexander, (2003) found supervisory
Definition of employee satisfaction is communication or support was positively
the extent to which employees are happy or related to subordinate performance and job
content with their jobs and work satisfaction and negatively correlated with
environment. Perceived employee intention to leave. Further, in a study
satisfaction assessment depends on the conducted by Marchington & Wilkinson
functions of the variations between (2008) argue that supervisors guide the new
employee’s perception and expectation of workers, if the supervisor can guide the
job quality. Employee well being and their workers in proper way, they remain pleased
level of satisfaction and engagement have but poor supervision lead to the
been found directly impact on organizational disappointment of the workers which results
performance and ultimately organizational high turnover.
success. Hussami (2008) states that job
satisfaction and dissatisfaction not only 2.5 Satisfaction with Compensation
depends on the nature of the job. It also Different people interpret compensation
depends on the expectations what the job differently. In studies related to
supply to an employee. Locke (1976) compensation, Kathawala & Kevin (1990)
defines job satisfaction as a pleasurable or found that salary was the prime factor for
positive emotional state resulting from the the motivation and job satisfaction of
appraisal of one’s job or job experiences. salaried. Taylor (2008) states that when
Lease (1998) states employees who have someone’s work is interesting, pay is fair
higher job satisfaction are usually less then a situational approach leads one to
absent, less likely to leave, more productive, predict worker is pleased with their work.
more likely to display organizational This study also includes satisfaction of
commitment and more likely to be satisfied worker depends on adequate provident
with their lives.
benefits and supportive financial benefits.
2.2 Satisfaction with Working Conditions
3 METHODOLOGY
Working conditions include the 3.1 Research Design with a Rationale
organization of the work such as working
hours, work schedules, work shifts, Independent variables: Induction &
overtime, daily and week rest period orientation program, Training and
weekend work and holidays to mention just development opportunities, Working
few. Kokt & Ramarumo (2015) were found conditions, Treated manner of Supervisor,
that challenging work conditions can cause Salary, Job security, Team members support
increased levels of burnout and job stress and Managerial support
amongst employees, which can cause them Dependent variable: Overall Job
to the organization or industry. Satisfaction
2.3 Satisfaction with Training & 3.2 Data Collection Strategy
Development Opportunities
Population of the study: There are 400
Govaerts & Kyndt (2011) has shown Sewing Machine Operators. Sample and
that learning and development is an sampling technique of the study: 120
important retention strategy establishing and Sewing Machine Operators (SMO) at Orit
supporting learning and working Apparels Lanka (Pvt) Ltd, Embilipitiya and
organization is beneficial to the the researcher used random sampling
organization. Research by Costen & Salazar method in the current study as the sampling
(2011) shows that employees who feel they method. Primary data: The primary data has
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