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paycheck. Income is important, of course, who doesn't want money? But the way you earn money,
you need to gain one more reflection of what they feel that a pharmacist should do sometime we
do more than the patient or the physician or whoever asks you to do but we would like to do so
that it reflex that we very care about our patients, we are very concern about their health even
though it is not convenient for me to come to the ward at night but I do want to make sure my
patient is okay and on holiday we cannot just leave them when they need the medicines and we
know that you can help them. You tried to help the patient gain the quality of life. they appreciate
it although you can still earn exactly the money of your salary.

Why healthcare needs a professional?

• Healthcare is a basic need for survival.

• Patients rely on healthcare professionals to provide affordable, state-of-the-art diagnostic and
therapeutic procedures to help them overcome illness, injury, and other abnormalities that impact
their quality of life.

What is professionalism?

• A state of mind, a way of “being”, “knowing”, and “doing” that sets you apart from others

• It gives you direction to how you look, behaves, thinks, and act

• It brings together who you are as a person, what you value, how you treat other people, what
you contribute to the workplace, and how seriously you take your job

Professional image

• Professional manners are the application of acceptable personal behavior.

Image is how people view you. Sometimes it may not be your inner person or yourself. But if you
want to look so professional, you can improve. It is a positive side. One thing about
professionalism, you can learn or develop yourself to become better and better. In order to you
are familiar with it, you disregard the thing that you should be doing because they said it is
unacceptable

The international “Golden Rules”

• The principle of good business manners is the thoughtful consideration of the interests
and feelings of others.

It means that if you want people to do good to you, then do good, to others! It is for human
beings.

• IMPACT :

70 633 102 Professional English for Pharmacists