Page 70 - 633 102 Professional English for Pharmacists E-Course book

2. Don’t try to intimidate another speaker.
3. Don’t use a loud and angry tone.
4. Don’t use aggressive gestures like finger-pointing and table-thumping. It is better to use
your hold hand.
5. Avoid drawing too much on personal experience.
6. Don’t interrupt if you want to say something. Wait until they finish and raise your hand. If
they cannot see you may say ‘ Excuse me, my name is ___. May I ask a little thing here? ’

Summary

There are many points of group discussion that need to be done properly. Otherwise, it
may have problems in the workplace or group work. People have different roles and
responsibilities in communication skills that we need to learn and adjust accordingly.

There is a different culture of communication between Thailand and the United states. The
people in the United States are very direct and strong but Thai people are polite and do not say
anything which is wrong because we need to show that we care about our responsibility that we
would like to contribute but at the same time we need to listen to other people as well.

Lecture 9

Professionalism in Pharmacy Practice:

A Primer for Career Success

67 633 102 Professional English for Pharmacists