Page 7 - MILConnection_Winter_2020

company news

Certified great...again!

Recently, many MIL staff members completed the Great Place to
Work Survey and we want to say Thank You for telling us about A few highlights
your experiences working at MIL. Because of the many favorable
responses we received, MIL was once again been certified a Great Results indicated that 95% of you believe MIL is a great
Place to Work. For the third year in a row! place to work compared to 59% of employees at a typical
Great Place to Work is a global authority on workplace culture, U.S.-based company. Additionally, the survey reported
employee experience and the leadership behaviors proven to that 97% of employees believe that management trusts
deliver market-leading revenue and increased innovation. people to do a good job without watching over their
“We are thrilled to be certified yet again, in an especially shoulders and 96% believe that its customers would rate
challenging year,” says Marisa Daley, COO at MIL. “We strive to the service we deliver as “excellent.”
cultivate positive workplace experiences for our employees, both

on and off the job. Work-life balance is a top-priority, especially in a year like 2020. It means a lot that our employees have reported
consistently positive experiences over the years, proving a high-trust index with MIL – which ultimately leads to a productive and
fulfilling day-to-day.”
“We congratulate MIL on their Certification,” said Sarah Lewis-Kulin, Vice President of Best Workplace List Research at Great Place to
Work. “Organizations that earn their employees’ trust create great workplace cultures that deliver outstanding business results.”
MIL is now eligible for future Great Place to Work awards, like our recent ranking as 75/100 on the Fortune 2020 Best Small & Medium
Workplaces™. These honors help us to tell our story to clients, industry members, and prospective employees alike.
We want you to know that we are committed to providing an inclusive, supportive, and safe workplace for our entire team and we are
thrilled that many of you are pleased with your work-life here at MIL. These results will help us to continue to cultivate a positive work
environment for you and MIL team members to come.
Thank you for your hard work, dedication, and willingness to share your experiences so that we may continue to grow as an
organization!

By the Numbers

The demonstration of our survey platform was limited but the data was so precise in where and
how we are doing well and where we have opportunity for improvement that the team decided to
purchase the full platform so greater analysis and improvements can be seen.
Key takeaways from your comments make it clear we still have room to grow in the following areas:
» The need to communicate and collaborate more effectively across company lines
» Reducing impartiality—both perceived and actual instances
» Improving equal treatment of all employees
As seen in the software’s word cloud, the one word that appears most often is “employees”—and
while it is a large part of that 5% area for improvement, it is our greatest asset and therefore our
greatest concern. MIL looks forward to finding positive ways to address each opportunity for
improvement and providing a sense of transparency in those efforts.
The good news is that 95% of you found MIL’s overall culture to be highly professional, inclusive,
and family oriented! Those are words we truly love to see and hear in such an overwhelming
number. The comments used here empower our teams to duplicate what’s important to our
employees and create a leadership pipeline which nurtures our core values and company culture!

Winter 2020 | The MIL Connection | 7