Page 21 - 海螺风-2018年第2期

在国际酒店集团中，来自亚洲的香格里拉酒店集团的运营质量在

国际集团中是令人艳羡的，尤其是其餐饮在每个市场的渗透能力！本

文介绍其餐饮的一些基本原则！

菜单及葡萄酒清单必须保持整洁
To have clean and well kept menus and wine lists

桌布必须洁净,没有缺口或磨损.

Clean and hole free, fray free table linen

餐厅及厨房一尘不染.
Spotless restaurants and kitchens

每天检查楼面与厨房员工的仪容,确保达到最高标准.

Superb grooming standards, to be checked every day, front
and back of house.

所有餐厅必须准备精选香茶,咖啡及鸡尾酒.
An interesting selection of Teas, Coffees and Cocktails in all

restaurants

所有餐厅必须准备报纸供单独用餐的宾客阅览.

Newspapers to be available for single diners in all outlets and
to be offered.

在餐厅营业前把有关餐饮产品知识向员工提问.
Staff to be quizzed everyday at pre-service on product

提供产品培训,同时列出经常出现的错误.
Training to be based on product AND tabulated reoccurring

defects

优先处理客房送餐服务.
Room service orders to be given priority

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