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IBSAR MANAGEMENT CONSULTING

Communication Strategies

The Communication Strategies workshop will help participants understand the different methods of
communication and how to make the most of each of them. These strategies will provide a great benefit for
any organization and its employees. They will trickle down throughout the organization and positively impact
everyone involved.

Who Should Attend: All Managers, CEO, Employees

Course Outline:

Part 1: Getting Started Part 7: Listening Skills

• Workshop Objectives • Seven Ways to Listen Better Today
Part 2: The Big Picture • Understanding Active Listening
• Sending Good Signals to Others
• What is Communication?
• How Do We Communicate? Part 8: Asking Good Questions
• Other Factors in Communication
• Open Questions
• Closed Questions
Part 3: Understanding Communication Barriers • Probing Questions

• An Overview of Common Barriers Part 9: Appreciative Inquiry
• Language Barriers
• Cultural Barriers • The Purpose of AI
• Differences in Time and Place • The Four Stages
• Examples and Case Studies
Part 4: Paraverbal Communication Skills
Part 10: Mastering the Art of Conversation
• The Power of Pitch
• The Truth about Tone • Level One: Discussing General Topics
• The Strength of Speed • Level Two: Sharing Ideas and Perspectives
• Level Three: Sharing Personal Experiences
Part 5: Non-Verbal Communication • Our Top Networking Tips

• Understanding the Mehrabian Study Part 11: Advanced Communication Skills
• All About Body Language
• Interpreting Gestures • Understanding Precipitating Factors
Part 6: Speaking Like a STAR • Establishing Common Ground
• Using "I" Messages
• S = Situation
Course Length: 3 days
• T = Task Language: English; Arabic
• A = Action
Price: $xxxx
• R = Result

Ibsar Management Consulting & Training Phone: +966 54 505 5554 Beirut, Riyadh, Boston Email: nasr@ibsarmc.com
https://carepoint4.wixsite.com/ibsar