Page 13 - Power-Point-Slides_HRM

The Best Way to Interview

• During the interview, ask questions that are job specific. To improve

reliability and validity of the selection process, ask questions that are

relative to the job.

• Interview questions must be fair, and not lead to bias. Questions that

pertain to the work as well as decisions that have been made are typically
the best questions.

• When you ask questions, the best information comes from those that are
ope . A ope e ded uestio e ou ages the i te ie ee to sa o e

than just yes or no, and to explain their answers.

• During the interview, score responses using a systematic, structured

approach to evaluate their responses. If you require specific answers,

build them in to your scoring.

• Finally, train interviewers in listening, questioning, and evaluation to get

consistency in the interview process and consequently make better hiring
decisions.

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