Page 35 - GIADA-June 2018-Final 062718

SAVE DATE

A low-tech, common sense approach can
help, experts agree. THE

Sometimes it’s as simple as closing or lock-
ing a door or vetting third-party companies
that have access to your property or data, GIADA Convention & Trade Expo
said Max Zanan, president of Total Dealer
Compliance, which is a company that pro- MEET HERMAN CAIN
vides in-store and online compliance audits
for dealerships.
July 12-14, 2018
“I’ve seen F&I offices that don’t have doors; 2018 Convention & Trade Expo
I’ve seen F&I offices that have doors but not
locks and keys,” Zanan said. Hyatt Regency Savannah

“Let’s put credit applications and driver’s li-
censes into the (computer) system and limit
access. If there is a company that comes in
clean, there’s no paper in the F&I office for
them to see,” he said.

“If a dealer uses a marketing company that
have access to their customer data base,
they should have safeguards in place.” n

GIADA Independent Auto Dealer JUNE 2018 | 33