Page 7 - The Standard - March 2019

Property

Coming soon...Concept Reach – A dedicated portal
enabling you to log calls for our Property Services
Team.

Concept Reach is designed to enable you to have access to
an easy to use online facility in which you will not only be able
to log new calls but to also see the status of existing ones.
The system will send email updates to advise that your tasks
have been recorded and when they have been completed.

We are also implementing dashboards which will give you
the ability to monitor your tasks, view any updates and see
works going on in your centre. Each task that is logged will
have an SLA attached which you will also be able to view
on the dashboard enabling you to have instant updates on
priority jobs.

The Property Services team have been busy cleansing the
data and setting up the system which is due to be rolled
out during the month of April. We will keep you updated on
further developments and will shortly be organising training
for this wonderful new system.

March 2019