Page 8 - The Standard - January 2019

Performance

Since the compliance team took over the
residential new business process on 1st
November 2018 we have received a thread of
positive feedback from both centres and the
sales team and have successfully managed to
reduce the end to end onboarding process from
34 days to 15 days.
Plans are in place to take on the full AML process by the end of
the year.

To support this we will also be introducing an AML portal which
we hope to streamline the process further and make it a more
client friendly experience.

Some of the benefits of the portal include:

- Data storage
- Workflow system
- Automated workflow functions
- Embedded templates and forms
- Electronic signing of agreements
- Management information reports
- Client access-with live chatroom facility
- Facial recognition- using a selfie and photo ID to check against
- Electronic verification of 500 different types of documentation
in over 195 countries
- Pulls key business information from approved sources
and pre populates this into a client portfolio

January 2019