Page 6 - The Standard - May 2019

New Instant Messaging App for LEO
Eko is a Mobile-first communication for teams with distributed
operations and staff who are on-the-go. This will allow centre
staff to send instant messages to each other speeding up
everyday communication and moving away from more formal
emailing. Teams will be able to communicate in a centre group
but also create smaller groups based on daily tasks e.g Centre
readiness, meeting room setup. Other handy features include
access to the LEO directory, task assignment tool, quick polls and
surveys, and use workflows.

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LEO will be trialling the Eko App from the 1 of June in selected City
centres for 2 months.

Thank you to everyone that took part
in the Essensys engagement session
on 9 May. We hope the event helped
th
understand the advantages of the
softphone app, Wi-Fi reporting, live chat
and other Connect features. We received
lots of positive feedback and are looking
forward to hosting a similar session in the near
future. For everyone that missed the session,
please find some resources below.
Event Presentation
Connect Customer Success Journey Site
EssensysCloud Diagram
Benefits of introducing a softphone
Wi-Fi Enterprise Reporting Product
Knowledge Base

May 2019