Page 53 - NeedScope Induction Manual 2019
P. 53

Office admin




        and reception














        Overview                                                companies do not deliver to PO boxes only to
        Yvonne is the Kantar receptionist, responsible          a physical address.
        for directing calls and greeting visitors. Please
        ensure you let her know in advance if visitors          Taxis
        are  expected  and  get  guests  to  log  in  and       We use the services of Auckland Co-Op Taxis
        out.  NeedScope  has  its  own  part  time  office      (09  300  3000)  and  Corporate  Cabs  (09  377
        administrator - Natalie.                                0773).  If  a  taxi  chit  is  required,  please  see
                                                                Natalie and she will organise this for you. All
        Natalie is responsible for organising all mail,         taxi chits require a project number.
        couriers,  general  office  stationery,  taxis,
        catering  and  travel,  and  generally  dealing         Alternatively  you  can  use  an  Uber.  Email
        with floods, fires and famine. She also covers          receipt to Admin if charged to company AMEX
        Yvonne at reception and supports with some              or  print  receipt  and  submit  expense  form  if
        Kantar duties.                                          using personal card.

        Mail                                                    Catering

        Mail is delivered daily to the premises in the          Kantar has an onsite caterer - Tammy. Please
        morning.  Natalie  will  open  and  distribute  all     do  not  use  Tammy’s  kitchen  or  supplies.
        mail when it arrives in the morning. Outgoing           Tammy  is  primarily  responsible  for  client
        mail is also collected on a daily basis between         catering. If you require this, talk to Admin so
        3.30pm-4pm,  so  all  post  must  be  ready  by         this can be arranged and appropriately cross
        then.                                                   charged. Let them know catering details 2-3
                                                                days in advance. Specifically numbers, special
        Stationery                                              food requests and type of catering required.
        A supply of stationery is kept by the workbench /
        printing area between NeedScope and Kantar              For  internal  catering  (skills/special  morning
        TNS neighbourhoods. It is a shared resource             tea),  Natalie  arranges  an  off-site  caterer.
        so if you cannot locate something or use the            Please provide plenty of notice in advance.
        last item, please let the Natalie know.
                                                                Signing out/Skype status

        Couriers                                                If  you  are  leaving  the  office  during  working
        Please make sure you give Natalie a project             hours, please update your Skype status and
        number,  correct  address  details  and  contact        block out calendar.
        name for all items sent. Please note courier




                                                                                                              53
   48   49   50   51   52   53   54   55   56   57   58