Page 162 - Proceeding of Atrans Young Researcher's Forum 2019_Neat

“Transportation for A Better Life:
Smart Mobility for Now and Then”

23 August 2019, Bangkok, Thailand

Table 2: Type of payment users want to use 4.2 Infrastructure and facilities

Type of payment Number of Percent a. Analysis of survey results
choice (%)
Cashing 97 65 To assess users' expectations about the
Electronic card 41 27 services they want more at Yen Nghia station, the
No evaluation 12 8 research team has made choices that are appropriate
for Vietnamese people. The results show that the
During the interview planning process, the
research team added a question about preferential number of users who want “fast – food store (1)” and
policies for customers when using both services: “grocery store (8)” is the biggest, with 48 and 47
parking and using bus, the results are as follows: choices respectively. In addition, “motorbike
repairing/ washing service (4)” and “Vending
Table 3: User comments about preferential policies machines (7)” are also expected to be installed when
for both parking and bus services receiving 38 and 42 votes for each type among 150
people attracted the survey.
Option User’ opinion Percent (%)
70% 9 votes 6 Table 4: The expected categories by users
50% 32 votes 21
30% 81 votes 54 No Categories Number of Percent
(%)
choice
Free 24 votes 16
No evaluation 4 votes 3 1 Fast-food store 48 32
2 Café shop 23 15
3 Spa (nail, hair salon) 6 4
Motorbike
3% 6% 4 repairing/washing 38 25
70% service
5 Souvenir shop 5 3
6 Pharmacies 16 11
16% 50% 7 Vending machines 42 28
21% 8 Grocery store 47 31
30% 9 Other 10 7

54% Free
35% 32% 31%
No evaluation
30% 28%
25%
25%
Figure 6: Most of users want to reduce 30 – 50%
bus fare when using both of two services 20% 15%
15%
b. Proposed solutions 11%
10% 7%
As the result, we recommend about 4% 3%
preferential policies for members who use both 5%
parking service and using bus besides application of 0%
modern technologies to Yen Nghia station: 1 2 3 4 5 6 7 8 9
- Reduce bus fees for members using both services Figure 7: Correlation between expected services

- There are promotions for members to use regularly available at the station
- Establish multiple use cards, monthly cards. Passengers gave their opinions on the
desired factors to raise the quality of parking lots.
- Research the application of smart ticket and From the results obtained, we compare the existing
integrate smart payment such as credit card, debit facilities and infrastructure of parking lots in the Yen
card and internet payment [4].
Nghia station. As can be seen that the current
parking lots at Yen Nghia station hardly meet the
expectations of users, the reason is that both parking

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