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t’s a recipe that began simply PEOPLE.
under the leadership of Moses
Rosendin. It has grown more
Icomplex over time as it was
passed on from Moses to his wife
Bertha and then to their sons,
Ray and Lou. Under Tom Sorley’s
leadership, we added in a unique
element – employee ownership.
As an employee-owned company
(ESOP), we represent a rare breed
among specialty contractors. From
the wages and benefits for our
salaried staff to maintaining our
unionized field staff. Our employees
have access to a healthcare plan,
a pension plan, a 401K. These are
all best-in-class among specialty
contractors.
We do more than just provide
wages and benefits, however. We
invest in our people – truly invest.
Our Training Department has put in
the extra effort of ensuring that our
employees can receive continuing
education credit for some of the
training they receive, and it’s
MESSAGE FROM THE CEO relevant training so that even if
someone opts to leave, they are
better trained and equipped than
when they started at Rosendin. It is
our goal and a core value to ensure
I was asked recently, “Mike, what makes Rosendin different?” It was a that we build people when they join
question I sat on for a few days. At first, the answer seemed obvious: Rosendin. A vital element of this
our people. However, as I thought more about it, I realized that our recipe.
people are one element in a formula that has been passed on for the Our customers also contribute
last 101 years. Our people mix with our culture, our core values, and our to this recipe. The relationships
entrepreneurial spirit. formed and nurtured between
Rosendin and our customers
It’s a formula, or recipe if you will—the Rosendin Recipe. directly contribute to our success as
a company. These relationships are
deep and unique to our industry.
Do you realize that some customers
of Rosendin have been with us for
over 30 years? There are customers
who have been with us for 50
years! That’s unheard of! From
4 | THE FEEDER
CULTURE.
CORE VALUES.
ENTREPRENEURIAL SPIRIT.
THE ROSENDIN RECIPE
developers to technology giants to manufacturers to develop safer
high-tech manufacturers, when our dual-handed bandsaws, and we
customers call, we answer and have have been a knife-free company
traveled with some to other states since 2006.
and countries because they trust
us. One particular customer has Our Craft Empowerment Program
partnered with us in four different (CEP), implemented in 2018, has
states and two different countries brought a new level of safety
over the course of our 35-year and empowerment for our field
relationship. This relationship employees. This program helps
continues to exist because of our to provide a platform for the
people. voice of the field to be heard and
As an ESOP, we share a vision to ownership of solutions on the job
site. Even the general contractors
build a legacy and a company of and subcontractors on job sites
are coming to the designated CEP
which we can all be proud. It is a
individual to ensure that job site
and the office. When I joined the
vision shared between the field concerns are quickly resolved. Our
team in Tempe all those years ago, customers and employees are
I remember the first Service Awards working together to help make our
celebration I attended. Three job sites safer, stronger, and more
people received their pins. The efficient. That also sets us apart
ceremony was held in a banquet from our peers.
room at a local restaurant. In 2012- We are a trusted partner for our
2013, the office outgrew the ability
to hold this in a banquet room and customers. Our financial stability
now we need the whole restaurant. attracts these customers because
they see that we invest in not only
As technology has evolved, so them but in the technology, talent,
have we. We invest in and train our and relationships required to be
people in the newest technology successful long-term partners.
and tools to bring greater
efficiency, safety, and quality to the Our history, our people, and our
work we do. It’s been more than culture set us apart.
three years since we partnered with - Mike
THE FEEDER | 5