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Cambridge IGCSE Business Studies          Section 4 Operations management




                EXPLORE!                     Quantitative factors

                                             Quantitative factors can be measured in financial terms and will directly aff ect the
              Use library resources or the

                                             costs, revenues and profitability of a site.
              internet to investigate the help
              that the government in your
              country provides to encourage
              businesses to locate in particular
                                              Quantitative factor  Explanation
              areas. Can you find examples
              of businesses that have located   Cost of site      How expensive the land or buildings are to rent or buy.
              in a particular area because of
                                              Labour costs        What is the average wage paid to workers in the area? This
              government incentives?
                                                                  will be influenced by the supply of workers, the skill level
                                                                  required and competitors for the labour concerned.
                                              Transport costs     How close to suppliers is the proposed site and what will
                                                                  be the cost of transporting goods to and from the site? How
              TOP TIP
                                                                  easy is it for customers to access/reach the location? This is
              Don’t give two examples of                          particularly important for service industries such as retail
              the same type of factor. For                        outlets, hotels, cinemas, etc.
              example, water, power and
                                              Market potential    Revenue from sales might depend heavily on the location.
              telecommunications are all
                                                                  For example restaurants, supermarkets and other tertiary
              support services, so mentioning
                                                                  sector businesses will often need to be close to their

              two of these will only be credited
                                                                  customers. Clearly, it is less important for secondary sector
              once.
                                                                  businesses to be located so close to their customers.
                                              Government          Both local and national governments will oft en provide
                                              incentives          financial and other incentives to encourage businesses to
              KEY TERM
                                                                  locate in a particular area. These incentives can significantly
                                                                  reduce set-up costs.
               Government incentives:
    236
               usually finance such as interest
                                             Table 18.1 Quantitative factors that influence business location decisions
               free loans, or grants provided to a
               business to help when locating in
               a country or area of a country.
                                             Qualitative factors
                                             In addition to the quantitative factors outlined above, businesses need to also
                                             consider qualitative factors in their decision-making process such as those outlined
                                             in Table 18.2.


             Qualitative factor         Explanation

             The size of the available site  Not only does the site need to be large enough for the current needs of the business, but it

                                        might be important that it offers scope for expansion in the future.
             Legal restrictions         In most countries it is not possible for a business to simply locate where it wants to. There may
                                        be planning restrictions or other legal restrictions that prevent location in certain areas, or
                                        close to other community amenities. For example, it would be unlikely that a manufacturing
                                        business would be allowed to locate very close to an area for residential housing because of
                                        the effect noise and air pollution might have on residents.

             Quality of local infrastructure  How good are transport links such as road, rail, air and sea? Does the location have good
                                        support services such as water, power and telecommunications?
             Ethical issues and concerns  If a business is relocating from one part of the country to another, or from one country to

                                        another, how will this affect their existing workforce? The decision to relocate might lead to
                                        the redundancy of existing workers and could damage the reputation of the business among
                                        consumers – this could lead to reduced sales, revenue and profits.

            Table 18.2 Qualitative factors that influence business location decisions
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