Page 26 - Peak Period Planning Document-ENGLISH - 2020_Neat
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PEAK PERIOD - LOSS PREVENTION                                                                                                   SUCCESS TIPS












        LOSS PREVENTION cont’d






        REFUND POLICY ADHERENCE                                                         BANKING


        Without receipt refunds to be processed to a gift card                          Deposits placed daily in Brinks Safe and bank deposit log
        only, receipt fully completed by customer and ID verified                       fully filled out.

        by cashier.  Ensure all refund types are completed as per
        policy. Refund signature and verification compliance by all                     Plan and Schedule your BRINKS Change Orders to
        employees with management verifications at end of day and                       accommodate the needs of your business (Black Friday,
        following business day.                                                         Christmas Day, Boxing Day, New Year’s Day, etc.).


        EMPLOYEE DISCOUNT PRIVILEGE                                                     You must place your change order no later than 9 AM -
                                                                                        2 business days before your scheduled BRINKS day.
        Identify yourself as an employee when you enter a store.
        Have your shopping pass verified and show photo ID.  Show                       NOTE: Weekends and Statutory Holidays (Christmas Day,
        your debit or credit card to manager processing sale for                        Boxing Day, New Year’s Day, etc.) do not count as a business
        verification of your name and or signature– safeguard your                      day.

        integrity.  All persons authorized to process employee sales
        need to understand that they must verify shopping pass,                         INVENTORY CONTROL
        photo ID if Associate not known to them and verify that
        name / signature on debit or credit card matches name on                        Check off boxes on delivery report as they arrive in
        shopping pass.                                                                  store / scan with PDT and upload immediately.  Report
                                                                                        discrepancies to Inventory Control via email at
                                                                                        inventory@reitmans.com.


               PEAK PERIOD PLANNING | REVISED OCT 20 20                                                                                                    26
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