Page 11 - VAFM Section 1

sales policies

No cash can be taken for initial payments for packages.
Only by your supervisors’ approval and Back Office will it be acceptable to go
outside of these set dates and policy. All invoice written under full commission
will be counted towards Club Goal if all applicable policies have been met for a
new member sign up. Full commission will be calculated per you’re commission
tier at 5% or 10% which is also reflected on your compensation plan that was
signed during your hiring or any compensation plan signed that has been
processed and approved by Back Office. This commission will be paid out on
the proper pay period on your pay check for the total amount of the applicable
invoice. Please refer to the Decommission section on policies and rules for
decommission cases.

Cancels within three business days:
Each member has 3 business days (excludes weekends and holidays) to decide
to keep the service they have signed up for. In the event that a member decides
to cancel their service with Blank fitness, the Back Office will notify the Training
Director about the 3 day notice. Back Office will give you 2 (two) business days
to try and save the contract/deal. In the event the member does not want to
continue, all money will be refunded that the member paid up front. The invoice
will be deducted from the Training Director total sales and as well the invoice
will be deducted from the total club invoice for the pay period.

Downgrades within three business days:
In the event that a member decides to downgrade their service within their given
3 business days, the following will occur. Blank fitness Back Office will cancel
out the old contract/deal. Per the members request we may refund the amount
back to their personal bank/credit account or refund the amount to a customer
credit balance. This credit balance will allow the member to use whatever they
paid upfront towards the new contract/deal they sign up for. All new signatures
will be required along with the checklist for any new deal written. The old
contract will be deducted from your total pay period invoice numbers and club
invoice. The new downgraded contract however will be calculated and added to
your total pay period invoice and club invoice. Please make sure to adjust your
calculations on all reporting as well.

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