Page 90 - VIRANSH COACHING CLASSES

4.9.1 Meaning:
Communication is an art of exchanging ideas, facts, information etc. from one person or entity
to another. The process of passing any information from one person to another with the help of some
medium is termed as communication .Communication is very simple process where message is being
transferred from a sender to the receiver. The receiver after receiving the message understand it in
the desired form and then act accordingly.

4.9.2 Types of Communication:
Following are various types of communication:

I) Postal Services

II) Modem means of communication

I) Postal Services:
The postal services in India come under the Department of Post and Telegraph which is the
part of Ministry of Communication and Information and Technology. The Department of Posts, with
its network of 1,54,965 Post Offices, is the largest postal network in the world.

Just to know

Currently approx. 5.88 lakhs employees are working with Indian postal services. India has
the largest Postal Network in the world with 154,965 Post Offices (as on 31.03.2017) of
which 149,067 are in the rural areas.

On an average, a Post Office serves an area of 21.56 Sq. Km and population of 7753 people.

Types of postal services:

1. Mail Services
2. Specialised Postal Services
3. Money Remittance Services
4. Retail Services
1. Mail Services:
a. Inland Letter:

Communication is contained on a sheet of paper with prescribed size & folding. Inland letter
card is used for transmission within India only. The written portion of the inland letter is fold-
ed and sealed. Only the name and address of the receiver is visible from outside. Therefore,
inland letter ensures confidentiality of the message.
b. Envelope:
It enables to send confidential messages as well as enclosures like cheques, photos, resumes
etc. Envelope ensures safety of documents and confidentiality of messages.
c. Parcel:
Under parcel post services, parcels of specified size and weight can be sent across the country
as well as outside the country. Anything can be sent in a parcel except those items which are
prohibited. Parcels can be insured. An extra charge is to be paid for insurance. If the insured
parcel is lost in transit, the post office pays the insured amount.

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