Page 46 - Sales RM Recruiting Playbook

Skills Knowledge Talent

• How to use Microsoft Word • Know company policies • Expertly organizing
• How to properly fill out an and procedures projects
order form • Know company benefits • Easily influencing others
• How to use a software information • Effectively solving complex
system • Know customer-buying problems
• How to navigate Workday patterns • Consistently having a
position outlook
• Constantly pushing hard to
get a lot done

Skills and knowledge develop through education,
experience, and training. They can be acquired
and are easily transferred from person to person.
Skills and knowledge are teachable where talent
is not.