Page 33 - Top 10 India's Financial Startup 2019
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thereby develop and motivate field                                        and customers have been facing
        teams to implement out-of-box        “                                    issues. The solution though is that
        initiatives brought about effective                                       we need to collaborate to survive,
        and long lasting product transitions   Rome wasn’t built                  we also need to   take the issues to
        and up sell, channel penetration       in a day, neither                  the service providers strongly and
        and new business development.                                             as one voice demand faster and
        He always wanted to do something       the trust which is                 easier solutions. One more huge
        for the country and that urge got      the primary step to                threat to the industry. The Industry
        him in touch with few like mined       make any industry                  being dependent on technology
        people and together they started                                          makes it important to spread a
        Mahagram a financial technology        stand in the market                need for digital awareness for its
        company. eGovernance also being        and find long term                 utilization. Most of all the risks, it
        part of the service , the intention of   solutions                        includes awareness programs for
        helping take finance to the lowest                                        safety against fraudsters who have
        pockets of India which is in line of                                  “   been using phishing calls, emails,
        our current PMs Dream of securing                                         messages to scam people. They
        the Digital India , eventually he                                         excite people with the bait of offers
        realised that to grow and reach      Setting Foot into the Industry       and get the important details such
        the entire country he will need      No revolution was easily welcomed    as account number, security pin,
        to be part of an organisation,       there were many hurdles and          identity,, etc.
        focussing on the same, which         challenges that any change had to    Mahagram’s Four Pillars
        led to him eventually  joining on    go through and so does FinTech
        board Mahagram   with support        Industry. As we know, Rome           Mahagram stands on four pillars,
        from the RBI GM and GM Indian        wasn’t built in a day, neither the   Ethics, Customer Care and
        Bank among other top financial       trust which is the primary step to   Technology.  At Mahagram the
        honchos on the board of directors    make any industry stand in the       policy is innovation and ideation,
        who believed in this vision and      market and find long term solutions   we give a lot of Importance to new
        promised  support with his Ideas     also another challenge facing the    ideas and try to develop the same to
        and that where the journey of        industry that is still not organised   make life easier for the customers,
        Mahagram took off, and in just       and regularised the way other        we seek to be the first movers or
        over 3 years the reach and market    industries work and   due to which   the innovators every time, twice
        standing of what  it has achieved,   smaller players have not been        every week there is a session
        speaks volumes about the company     able to provide proper service the   with employees where new ideas
        and the Vision                       reason being the last mile seller    are encouraged, discussed and































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