Page 69 - LESSONS LEARNED BY MADARFM

PHASE 3 – HANDOVER & OCCUPATION

 Operating Statement and O&M Manuals

 Define Service Charge

 Asset Management

 Define Service Levels, SLA’s, KPI’s

 Service Procurements and Contracts

 Financial revenue and forecast

 Tendering of Service Providers

 Move and Occupation Strategy Management

 Management of Defects Liability Period

 Life Cycle & Sinking Fund management

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