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                    at-bat: Healthy Tools & resources












            Blues on Call                                          Baby Blueprints
            When you have a question about your health, you can get   Expectant mothers who live a healthy lifestyle are more
            quick help with Blues on Call. A Blues on Call Health Coach   likely to have a healthy baby. But having a baby can be an
            can give you information about losing weight, managing   overwhelming event filled with questions and confusion.
            stress or quitting tobacco. You can also:              To help expectant mothers better understand every
            Ÿ   Learn about symptoms for diseases and the latest   stage of pregnancy and make more informed care and
              treatment options for chronic conditions.            lifestyle-related decisions, we are offering Baby Blueprints
                                                                   Maternity Education and Support Program.
            Ÿ   Find out about your medications or understand an
              upcoming test or procedure.                          This free program provides members with access to in-
                                                                   depth educational information on all aspects of pregnancy
            A Blues on Call Health Coach is available 24 hours a day,   through multiple online offerings. Baby Blueprints also
            seven days a week at 1-888-258-3428.
                                                                   gives participants access to individualized support
                                                                   throughout their pregnancy from a nurse Health Coach.
            MyCare Navigator
                                                                   Enrolling in Baby Blueprints is convenient.
            With MyCare Navigator, you have a dedicated health
            advocate. Representatives can answer questions and     Expectant mothers simply call toll-free at  1-866-918-
            make finding a new health care provider easy. And, there   5267 to enroll over the phone. They will then receive a
            are two ways to use this helpful service:              confirmation mailing with helpful pregnancy tips.
            Ÿ   Visit MyCareNavigator.com, or
            Ÿ   Call 1-888-BLUE-428.

            MyCare Navigator can help:                               Wellness program
            Ÿ   Locate Providers. Helps you find a network doctor who   The Mets Employee Wellness program, powered by
              meets  your  needs  whether  you  need  a  primary  care   Highmark and WebMD, offers online and telephonic
              physician or specialized care.                         health and wellness tools to enable you to maintain
                                                                     better health.
            Ÿ    Transfer Medical Records. Helps you by requesting that
              your medical records (including lab results and imaging)   Anyone enrolled in a company-sponsored medical
              be transferred or shared among new or existing         plan and Associated Members (employees or
              providers.                                             spouses not enrolled) can participate.
            Ÿ   Make Appointments. Helps you get an appointment      For more information, log in to www.highmarkbcbs.com.
              promptly — even with hard-to-reach specialists.
            Ÿ    Make Informed Care Decisions. Directs you to information
              and resources to make informed, appropriate care decisions.
            Ÿ   Understand Pharmacy. Generic drug vs. brand? What is
              a formulary? Should you be using a mail order service?
              Get the answers that can help you save money.
            Ÿ   Manage Care Costs. Helps you understand and
              manage care costs whether it is help with a care claim
              or assistance with provider billing issues.




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