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Soft Skills – Core Competencies & Mindset of Top Performers
Top Performing MP/GAD demonstrate the Top performing MP/GAD’s have the right mindset,
following competencies: the focus and habits to achieve the desired
outcomes:
o Charisma
SOFT SKILLS o Emotional Intelligence o Begin with end in mind - Strategic Partnership
o Bias for Action o The GRIT Factor - “a passion and perseverance
o Business Acumen for very long term goals”
o Interact at Senior Levels o Discipline is the master ingredient
o Conflict Resolution o Optimism provides a vision of success
o Creative & Innovative o A growth mindset is the hidden-key
o Client Centric o Never act like a victim
o Earned trust and credibility
o Manages & Measures
o Effective Communicator o Focus on the right relationships - internal, customer and
partners. You only have 24 hours in the day – pick your relationship targets with
o Leadership precision
o Effective Negotiator o Tell the story like you’re the a board member -
You are a proxy for our board.
o Flexible in Various Types of Organizations o Lead by influence - skillfully managing up and across internally (SAP)
o Perseverance / Grit and externally (customer and partners)
o Planning and Process Oriented o You win with people - find and fight for the right people for your
o Priority Oriented team with right mindset, competencies and/or expertise.
o Problem Solver o Constantly evolve - continually developing your core competencies,
knowledge of our portfolio (product and services), knowledge of your customer,
o Results Driven knowledge of the industry and stay current on events that impact your customer and
o Team Builder SAP
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ INTERNAL | Scott Schwartzman, SCP Global CoE
