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Introduction


               Universiti Malaya (UM) is implementing UM
               Transformation Plan with the aim of boosting
               academic and intellectual excellence whilst
               ensuring UM plays a more proactive and
               dynamic role in delivering high quality and
               impact services to the stakeholders.


               In order to achieve the       based on a 360° quantitative
               University’s aim, UM          approach which encompasses
               Transformation Plan has been   assessments by supervisors
               launched to identify issues and   and various stakeholders.
               challenges faced, understand
               obstacles and hindrances in   This improvement is
               implementing changes, as well   implemented to ensure a
               as seek effective measures    holistic staff performance
               and solutions by involving the   assessment can be conducted
                                             based on the University’s
       8       stakeholders.                 aspirations by adopting
               One of the improvements is by   Universiti Malaya’s Core Values,
               introducing Yearly Performance   namely Passion, Oneness,
               Management for academic,      Integrity, Sincerity and Empathy
               executive and operational staff,   (P.O.I.S.E).
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